Your Trusted Home Services Team in Rochester, MN

Responded to callback for air conditioning system not cooling. Upon arrival, diagnosed no power to outdoor condensing unit. Restored power to unit and verified system operation.

Responded to natural gas odor in mechanical room where utility company had previously disconnected and capped the gas line to the water heater at the shut-off valve. Performed comprehensive leak detection throughout the system with no leaks found. Reconnected the gas line from the shut-off valve to the water heater, restored gas service, and relit the water heater pilot. Conducted final leak detection testing to verify system integrity with no leaks detected, confirming safe operation of the water heater and gas system.

Responded to a toilet draining issue and confirmed severe blockage that could not be cleared using standard augering methods. Removed toilet from floor flange, cleared obstruction from drain line, and reinstalled toilet with new wax ring seal to restore proper drainage and functionality.

Responded to emergency call for pinhole leak in basement mechanical room near water shut-off. Upon inspection, identified failed copper 90-degree elbow fitting located immediately downstream of the water meter. Cut out compromised fitting and deteriorated pipe section, then installed new copper fittings and pipe to restore integrity of the water supply line. Restored water service to the residence and verified all connections for proper operation with no leaks detected.

Responded to a shower faucet dripping issue caused by a bent tub spout pipe and faulty Moen Posi-Temp cartridge. Upon inspection, found the copper pipe extending from the wall for the tub spout was bent at a 45-degree angle, and the shower valve cartridge was failing to shut off water completely. Replaced the damaged tub spout pipe with new copper pipe and installed a new tub spout with diverter. Removed the defective Moen Posi-Temp cartridge from the valve body and installed a new replacement cartridge. Restored water supply to the home and tested the system to confirm proper operation with no leaks and full shutoff capability.

Responded to service call for water pressure irregularities and murky water issues originating from an older Kinetics water softener system. Upon inspection, diagnosed equipment requiring replacement components and provided estimate for installation of a new, appropriately-sized brine tank to restore proper water treatment functionality.

Responded to no cooling complaint with water accumulation near indoor unit. Upon inspection, found system completely empty of refrigerant and outdoor unit severely unlevel on foundation. Due to total refrigerant loss and compromised equipment integrity from improper installation, recommended and completed full system replacement.

Completed warranty installation of evaporator coil on residential HVAC system. Removed and replaced defective evaporator coil, performed system leak test reading 500 microns to verify proper evacuation, and tested unit operation to confirm proper cooling function.

Responded to emergency call for rental air conditioning unit leaking water into the floor and unit below. Diagnosed clogged condensate drain line causing water overflow. Cleared blockage by purging drain line with nitrogen, restoring proper drainage and eliminating active leak.

Responded to no cooling complaint on residential air conditioning system. Upon arrival, diagnosed failed dual-run capacitor preventing compressor and condenser fan operation. Removed defective Genteq capacitor and installed new replacement unit with proper voltage and microfarad ratings (40+5 MFD, 440/370 VAC). Verified system startup, confirmed proper compressor operation and cold air delivery. Unit restored to normal cooling operation.

Responded to no cooling complaint and diagnosed system completely flat on refrigerant. Identified evaporator coil leak as source of refrigerant loss, explaining ongoing cooling issues. Ordered replacement evaporator coil for warranty installation.

Responded to AC leak check service call. Upon inspection, identified refrigerant leak at the metering device. Tightened the collar connection and performed retest to confirm leak was successfully sealed and system integrity restored.

Responded to no cooling complaint with system icing up. Upon arrival, found extremely dirty air filter and heavily clogged condenser coil restricting airflow and causing freeze-up conditions. Cleaned condenser coil thoroughly to restore proper heat exchange and system operation.

Responded to service call for malfunctioning shower valve in upstairs hallway bathroom. Upon inspection, found both the shower handle and internal cartridge were stripped and loose, preventing proper hot and cold water control. Assessed that cartridge replacement would be required, though full valve functionality could not be guaranteed due to extent of wear. Customer declined repair as bathroom renovation is scheduled within the month and will utilize alternate bathroom until construction is complete.

Responded to no cooling complaint and discovered R-22 system completely flat with no refrigerant pressure. Due to the age of the equipment, extent of refrigerant loss, and cost considerations associated with R-22, recommended full system replacement rather than repair.

Responded to service call for suspected humidifier leak near furnace. Upon inspection, identified source as cracked evaporator drain pan causing water leakage. Used moisture detection equipment to confirm location and extent of water intrusion. Documented condensation present on supply ductwork and assessed overall HVAC system condition. Discussed findings and repair options with customer, who will schedule preventive maintenance service to address the cracked drain pan issue.

Responded to callback for leaking outdoor faucet that was previously installed. Upon arrival, diagnosed that the packing nut had loosened, causing water to leak when the faucet was turned on. Tightened the packing nut on the hose bib, tested operation, and confirmed leak was eliminated. Also provided estimate for replacement of lift and turn tub drain assembly per customer request.

Responded to callback for air conditioning system not cooling following previous pressure switch replacement. Upon arrival, performed diagnostic inspection of outdoor condensing unit and indoor air handler. System evaluation revealed low refrigerant charge as primary cause of cooling failure. Documented equipment condition with photos showing indoor evaporator coil assembly and outdoor condensing unit. Provided customer with repair estimate for refrigerant recharge and coordinated with project management for approval and scheduling of completion work.

Arrived on-site within scheduled timeframe and contacted customer en route as requested. Conducted comprehensive assessment of existing kitchen plumbing configuration and under-sink area to provide detailed estimate for residential reverse osmosis water filtration system installation. Evaluated available space beneath double-basin sink, existing water supply lines, drain connections, and optimal placement for RO system components including storage tank and faucet mounting location on countertop.

Responded to service call for refrigerant leak on outdoor condensing unit. Upon arrival, diagnosed leak at service valve connection on refrigerant line. Replaced defective service valve with new brass valve assembly, pressure tested system to verify repair integrity, and recharged unit to manufacturer specifications. Unit tested and operating normally upon departure.