Your Trusted Home Services Team in Rochester, MN

Responded to service call for routine maintenance and thermostat issue. Replaced heavily soiled air filter with new unit and installed fresh batteries in thermostat to restore proper temperature readings. System returned to normal operation upon completion.

Responded to service call for UV light malfunction, zone system issues, and humidifier concerns on dual-zone HVAC system. Upon inspection, verified both zones operating correctly with no functional issues. Found humidifier water panel heavily soiled and UV bulb burnt out. Replaced defective UV ballast/bulb assembly and installed new humidifier water panel, restoring full system operation.

Responded to no heat call on Diamond Plus furnace unit. Upon arrival, confirmed furnace was not producing warm air. Diagnosed issue as dirty flame sensor preventing proper ignition cycle. Cleaned flame sensor and restored normal heating operation.

Responded to service call for water softener functionality concerns on unit installed in 1997. Performed manual regeneration cycle and conducted water hardness testing. Test results confirmed softener operating at optimal performance with hardness level measuring 3 ppm, well within acceptable parameters for properly functioning system.

Responded to leak in garage ceiling originating from upstairs shower assembly. Upon inspection, identified failed drum trap as source of water intrusion. Accessed cavity through garage ceiling and confirmed active leak at drum trap connection with visible black mold growth surrounding drain assembly and affected structural framing. Documented conditions with photographs showing compromised ceiling material, exposed wooden joists with water damage, and mold contamination around plumbing fixtures. Advised property owner that mold remediation by certified restoration company is required prior to any plumbing repairs due to extent of biological growth. Secured area and provided recommendations for next steps.

Responded to a leaking A.O. Smith water heater with a faulty temperature and pressure relief valve. Upon arrival, confirmed active leak from the T&P relief valve and successfully replaced the defective valve with a new unit, restoring proper operation and eliminating the water leak.

Responded to service call for upstairs thermostat experiencing intermittent power loss. Upon inspection, identified loose common wire connection at the EIM board as the root cause of the sporadic thermostat operation. Secured the common wire connection to the board, restoring consistent power supply to the thermostat. Verified proper thermostat function and system operation upon completion.

Responded to service call for whistling noise from shower faucet and slow-draining master bathroom tub. Upon inspection, identified significant hair accumulation in the tub drain line causing the drainage issue. Removed spring-loaded pop-up drain assembly and extracted substantial hair buildup from the drain line. Reassembled drain components and tested system to verify proper drainage was restored and all fixtures functioning correctly.

Responded to no-power condition at detached garage where main breaker was tripping even with subpanel disconnected. Diagnosed faulty breaker in main panel as root cause of power loss and tripping issue. Installed new breaker provided by customer, restoring power to garage circuit and resolving the service interruption.

Performed comprehensive furnace tune-up and preventive maintenance inspection. System diagnostics completed using digital meter to verify proper temperature differentials and operational parameters across heat exchanger and blower assembly. All readings within manufacturer specifications. Replaced air filter, inspected electrical connections, checked gas pressure, verified blower motor operation, and examined condensate drain system. No deficiencies found; unit operating efficiently and safely.

Responded to service call for loss of power to four-season porch circuit. Upon arrival, performed diagnostic evaluation of electrical panel and identified tripped circuit breaker serving the affected area. Reset breaker to restore power to the circuit. Verified proper operation and confirmed power restoration to four-season porch. System returned to normal functionality.

Responded to service call for loose kitchen faucet that was spinning when operated. Diagnosed issue as a loose mounting nut securing the faucet to the sink deck. Accessed the mounting hardware beneath the sink and tightened the holding nut in a confined space with limited clearance. Secured the nut to maximum torque possible given spatial constraints, stabilizing the faucet and eliminating all movement during operation.

Responded to service call for leaking kitchen faucet and water heater issues. Upon inspection, determined the kitchen faucet was beyond repair due to failed sprayer mechanism and internal damage. Removed existing faucet assembly and installed new replacement unit, completing all supply line connections and testing for proper operation and leak-free performance. Additionally, identified a faulty temperature and pressure relief valve on the tanked water heater that was actively leaking. Removed the defective T&P valve and installed new valve, ensuring proper threading and seal. Verified all repairs were functioning correctly with no leaks present at kitchen sink or water heater upon completion.

Responded to a water leak complaint originating from an outdoor hose bib leaking into the basement. Upon inspection, identified a pinhole leak in the exterior hose bib mounted on the building foundation. Evaluated both outdoor faucets as requested to assess condition and prevent future leakage issues, then provided estimate for repair work.

Responded to service call regarding furnace exhaust pipe freezing during winter operation. Upon inspection, determined that both the exhaust and intake PVC pipes lacked proper insulation, allowing condensation to freeze in cold weather conditions. Installed insulation on both the exhaust and intake piping to prevent future freezing issues and ensure proper system operation throughout winter months.

Responded to service call for Amana air conditioning system. Upon arrival, inspected exterior refrigerant line set and identified deteriorated putty seal requiring replacement. Removed old thumb gum sealant from line set penetration point and applied fresh putty to properly seal refrigerant lines against exterior wall, preventing moisture intrusion and maintaining system integrity.

Completed installation of bathroom light fixtures and ceiling-mounted electrical fixture with visible wiring connections. Installed triple-gang switch plate with three toggle switches on interior wall, and added new electrical outlet in utility room as requested.

Responded to service call for multiple plumbing concerns including leak at washing machine supply line, odor issue with water supply in master bathroom, and water heater replacement request. Conducted thorough inspection of existing natural gas standard vent water heater and laundry box valve assembly, identifying worn valve components as source of washing machine line leak. Provided comprehensive estimates for installation of 40-gallon and 50-gallon natural gas standard vent water heater replacements, as well as complete laundry box valve replacement to address supply line leak. Investigated isolated water odor concern in master bathroom plumbing fixtures to determine potential causes and recommend appropriate remediation options.

Responded to emergency call for water leak in utility room. Upon arrival, identified active leak in copper piping system near water heater and circulation pump assembly. Isolated affected section using existing shut-off valves to stop water flow. Repaired compromised pipe connection using appropriate brass fittings and secured all joints to prevent future leakage. Tested system for proper pressure and verified no additional leaks present throughout plumbing assembly before restoring water service.

Installed dedicated electrical circuit for newly installed jet tub, running wiring from main breaker panel through bathroom, under stair storage area, and back up into bathroom to supply new outlet. Completed circuit installation and outlet mounting to provide proper power supply for jet tub operation.