Professional Home Comfort Services in Owatonna, MN

Responded to service call for non-functional and leaking water heater. Removed failed unit and installed new 40-gallon natural gas Bradford White water heater. Connected all water supply lines, gas piping, and venting system to manufacturer specifications. Verified proper operation, checked for leaks, and ensured all safety controls functioning correctly.

Responded to no cooling complaint on York air conditioning system. Upon arrival, found extensive frost buildup on refrigerant lines in basement area, indicating system malfunction. Performed diagnostic evaluation and identified active refrigerant leak in the system. Due to the age of the unit and the extent of repairs required, recommended complete system replacement as the most cost-effective solution. Documented conditions with photographs showing frosted suction line and outdoor condensing unit.

Responded to service call for burst pipe in wall affecting kitchen area. Upon arrival, confirmed water supply had been shut off and no active leaking was present. Customer also reported drain line backing up in both kitchen and laundry areas. Attempted to clear drain line blockage through laundry drain access point using standard clearing methods without success. Due to severity of blockage, referred customer to Rochester Drain Rite for specialized drain line clearing services.

Completed comprehensive HVAC maintenance including one-time furnace tune-up and evaporator coil cleaning as requested. Performed full air conditioning system maintenance on outdoor condenser unit, inspecting electrical components including capacitor and wiring connections, verifying proper operation of all systems, and ensuring unit cleanliness and optimal performance.

Responded to no cooling complaint on Lennox air conditioning system. Upon arrival, confirmed unit was running but producing insufficient cooling. Performed diagnostic evaluation and determined system was low on refrigerant charge. Documented equipment condition with photos showing outdoor condensing unit in good physical condition with no visible external damage. Advised customer of two options: proceed with comprehensive leak detection and repair, or consider full system replacement. Customer to determine preferred course of action before proceeding with repairs.

Responded to communication failure between satellite thermostats and HVAC system where upstairs zones lost heating/cooling functionality while main level remained operational. Diagnosed wiring communication issue preventing system from recognizing upstairs and downstairs thermostats. Performed system reset which restored full communication and operation to all zones. Recommended upgrading existing 4-wire connection to S40 controller with two separate 18-2 thermostat wire runs to prevent voltage drop and improve signal reliability.

Responded to service call for malfunctioning thermostat with heating adjustment issues. Upon inspection, found existing Honeywell digital thermostat required excessive force to operate buttons due to age and wear. Diagnosed faulty thermostat and recommended replacement, but customer declined service at this time.

Responded to service call for leaking tanked water heater. Upon arrival, inspected the unit and confirmed active leak originating from the tank itself, which is not repairable. Provided estimate for complete water heater replacement with new Reliance 606 model unit. Replaced the failed water heater with new tanked unit, including all necessary connections to existing copper supply lines and PVC drain piping. Installed proper fittings and transition connections at top of unit, ensuring secure water inlet and outlet connections with shut-off valve access for future maintenance.

Completed preventive maintenance agreement service on Lennox air conditioning system and Broan fresh air ventilation system. Performed comprehensive inspection and maintenance procedures on outdoor condensing unit, including cleaning condenser coils, checking refrigerant levels, testing electrical connections, and verifying proper system operation. Inspected and serviced fresh air system components, including filter replacement and airflow verification in attic-mounted equipment.

Responded to low water pressure issue affecting half of the residence. Upon investigation, identified malfunctioning water softener as the source of supply restriction. Bypassed the existing water softener system using copper piping to restore full water pressure throughout the home. Documented current plumbing configuration and provided estimate for complete water softener system replacement.

Responded to callback for newly installed sink with dripping leak from unknown source. Upon arrival, inspected underside of kitchen sink and identified leak originating from loose P-trap connection beneath garbage disposal. Tightened drain trap assembly to proper torque specifications, securing connection between disposal outlet and PVC drain line. Verified all connections were secure and tested system for leaks. No further dripping observed after repair.

Responded to service call for gas water heater with pilot light ignition issues. Upon arrival, found pilot light extinguished and unit non-operational. Successfully relit pilot assembly and restored temporary hot water service to residence. Conducted thorough diagnostic assessment of gas control valve and burner assembly due to recurring pilot outage concerns. Photographic documentation captured existing installation showing aged copper supply lines, oxidized fittings, and water accumulation in drip pan beneath unit, indicating potential leak concerns requiring monitoring. Provided comprehensive estimate for conversion from gas-fired to electric water heater replacement per customer request, with customer enrolled in rewards program for applicable installation discount. Unit returned to operational status pending customer decision on replacement installation.

Responded to emergency plumbing call for failed angle stops serving a clawfoot tub. Upon arrival, found that the compression fittings on the existing angle stops had deteriorated and separated at the supply lines, causing an active water leak. Shut off water supply to prevent further damage. Removed the compromised angle stops and supply connections. Installed new 1/2" x 3/8" angle stops with proper compression fittings to restore water service to the clawfoot tub. Restored water supply, tested all connections under pressure, and verified proper operation with no leaks detected.

Completed installation of customer-supplied kitchen sink and faucet in existing countertop opening. Installed double-basin stainless steel sink with black faucet and sprayer assembly, connected drain lines with PVC P-trap configuration and white plastic couplings to existing garbage disposal unit, and verified all water supply connections were secure and leak-free.

Responded to callback regarding lack of hot water following pressure valve replacement. Upon arrival, restored hot water functionality to the system. Identified improperly secured condensation line that was not glued at connection point, causing water discharge onto basement floor. Applied proper PVC cement to condensation line connections to ensure watertight seal and prevent future leakage. Documented existing water staining on concrete floor from condensation line issue.

Completed comprehensive plumbing inspection of residential property, examining all fixtures, water heater, and drainage systems. Water heater and shower fixtures found to be in excellent working condition with proper operation confirmed. Identified active leak at kitchen faucet requiring replacement and provided estimate for new faucet installation.

# Electrical Service - Inspection Report Responded to service call regarding non-functioning outlet in residential property. Upon arrival, conducted comprehensive electrical safety inspection of the premises. Evaluated outlet functionality and identified that kitchen and laundry room circuits lack required GFCI (Ground Fault Circuit Interrupter) protection per current electrical code standards. Performed thorough assessment of electrical system, testing outlets and verifying circuit protection throughout accessible areas. Confirmed the reported outlet issue and documented additional code compliance concerns. GFCI protection is essential in wet locations such as kitchens and laundry areas to prevent electrical shock hazards. Provided detailed estimates for necessary corrections to bring electrical system into compliance with safety standards. Completed full inspection documentation with photographic evidence of current conditions. No charges applied for inspection services. All findi

Completed scheduled Preventative Maintenance Agreement on residential furnace system. Performed comprehensive inspection including electrical testing with clamp meter and visual examination of duct connections and ventilation components. All maintenance tasks completed according to manufacturer specifications with system operating within normal parameters.

Responded to service call for leaking temperature and pressure relief valve on tanked water heater. Upon inspection, confirmed valve failure causing discharge. Successfully replaced defective T&P valve with new component and verified proper operation with no further leakage.

Diagnosed no heat complaint in furnace with intermittent operation. Found pressure switch failing to close due to plugged port on inducer motor. Cleared obstructed port and replaced hoses, restoring proper pressure switch operation and normal heating function. Verified system operation with temperature reading of 101.1°F.