Your Trusted Home Services Team in Rochester, MN

Responded to a water heater leak at the connection point where piping meets the tank. Diagnosed a faulty temperature and pressure relief valve that was not closing properly, causing continuous water discharge through the 3/4" drain line. Removed the defective T&P valve and installed a new replacement unit, restoring the Bradford White 40-gallon natural gas water heater to proper working condition with no leaks present upon testing.

Completed annual AC tune-up and preventative maintenance on residential split system. Identified and corrected safety hazard with exposed high voltage wiring that was previously sitting in water during rain events; secured wiring to exterior wall and applied heavy-duty electrical tape reinforcement to protect connections from moisture intrusion.

Completed installation of bathroom fixtures including roman-style faucet assembly with chrome finish and white porcelain sink basin. Connected all water supply lines with shut-off valves, installed P-trap drainage assembly with corrugated drain pipe, and verified proper operation of all plumbing connections beneath vanity cabinet.

Responded to service call for Richmond tankless water heater displaying error code 14 and failing to operate properly. Upon inspection, found heat exchanger overheating during ignition attempts. Diagnosed issue as mineral buildup requiring descaling maintenance. Contacted manufacturer technical support to confirm error code 14 indicates need for heat exchanger descaling procedure. Explained findings and recommended descaling service to resolve overheating condition and restore proper operation. Customer elected to purchase descaling kit and perform maintenance independently. Documented unit condition with photos showing internal components and manufacturer identification.

Responded to service call for inadequate cooling on upper level with suspected heat pump issue. Upon inspection, reviewed system runtime data showing cooling operation at 433 hours in May versus 139 hours in April, indicating increased demand. Identified thermostat programming issue with heat and cool setpoints configured too close together, causing system cycling conflicts. Adjusted thermostat settings to proper parameters and instructed occupant on correct operation, emphasizing the importance of selecting either heating or cooling mode exclusively rather than automatic changeover to prevent equipment short cycling and ensure optimal comfort control.

Completed full replacement of residential water heater in basement utility area. Drained and disconnected existing unit, then removed and disposed of old water heater. Installed new 40-gallon Bradford White atmospheric vent water heater in same location. Made all necessary plumbing connections using copper piping, filled tank, performed system startup, and verified proper operation before departure.

Conducted on-site evaluation for customer-supplied EV charger installation. Assessed existing electrical panel located on shared wall between residence and garage. Documented panel configuration and available breaker capacity. Provided detailed installation estimate which was reviewed and approved by customer.

Completed comprehensive AC tune-up on residential outdoor condensing unit. Performed standard preventive maintenance procedures including inspection of electrical connections, refrigerant lines, condenser coil condition, and overall unit operation to ensure optimal system performance for the cooling season.

Performed comprehensive duct cleaning service with arrival at 10:00 AM. Removed accumulated dust and debris from ventilation system, thoroughly cleaned all accessible vents and ductwork components, and verified proper airflow throughout the system upon completion.

Responded to service call for non-functioning ceiling fan with operational light fixture. Upon inspection, diagnosed faulty pull-chain mechanism preventing fan motor operation while light remained unaffected. Presented repair options to customer and sold complete ceiling fan replacement. Removed existing decorative ceiling fan with brass-finished housing, five ornamental blades, and frosted globe light fixture. Installed new ceiling fan unit, ensuring proper electrical connections, secure mounting, and verified full functionality of both fan motor and lighting components upon completion.

Completed comprehensive air conditioning tune-up on outdoor condenser unit. Performed standard maintenance procedures including inspection of cylindrical fan assembly, condenser coils, electrical connections, and refrigerant levels. Unit found to be operating within normal parameters with no deficiencies identified or repairs required.

Responded to service call for non-functioning water softener system. Upon inspection, determined the existing water softener unit was inoperable and required full replacement. Successfully removed the failed water softener and installed a new blue cylindrical water softener tank with electronic control head, brine tank, and associated plumbing connections in the utility room. Verified proper operation of the new system and ensured all connections to existing water heater and household plumbing were secure and functioning correctly.

Completed installation of Impression Series two-piece water softener system in utility closet. Mounted wall control unit with digital display above storage tank, connected all necessary plumbing lines, and verified proper system operation alongside existing water heater and HVAC equipment.

Responded to service call for continuously running AC fan. Upon arrival, diagnosed fan control issue and determined system required preventive maintenance. Performed complete PMA service including inspection of condenser unit, capacitor testing, and electrical connections verification. Replaced capacitor showing signs of wear, cleaned heavily soiled condenser coils and exterior cabinet, checked refrigerant lines and insulation integrity, and verified proper system cycling. Unit restored to normal operation with fan responding correctly to thermostat commands.

Relocated and temporarily capped 1/2" drain line from Navien boiler that previously terminated at floor drain in mechanical room to accommodate epoxy flooring installation. Modified PVC piping configuration by cutting and capping existing drain lines to clear floor space for contractor access. Scheduled return visit to reinstall 1/2" PEX line to floor drain once flooring work is completed.

Completed installation of A.O. Smith tanked water heater with proper copper piping connections, shut-off valves, and water sensor at base of unit. Provided estimates for both water heater and water softener replacement, with photographic documentation of completed installation showing all safety labels, connection points, and proper placement in utility room.

Completed scheduled preventive maintenance on Lennox air conditioning unit. Performed comprehensive tune-up including system inspection, cleaning, and operational testing with no issues found and unit operating within normal parameters.

Responded to water heater T&P valve leak caused by spring mechanism stuck in open position, resulting in continuous water discharge. Removed failed temperature and pressure relief valve and installed new replacement unit, restoring proper function and eliminating leak. Advised homeowner to add crystal salt to water softener system for optimal performance.

Replaced GFCI outlet and installed combination outlet/switch wall plate. Provided estimate for installation and wiring of customer-supplied recessed can lights at specified locations throughout the property.

Responded to service call for leaking water heater. Upon arrival, diagnosed tank failure with active water leak originating from the tank body of the existing unit. Documented conditions with photographs showing 50-gallon natural gas power vent water heater with compromised tank integrity. Provided estimate for replacement with new 50-gallon short power vent natural gas water heater.