Your Trusted Home Services Team in Rochester, MN

Responded to a backed-up kitchen sink drain line. Ran cable machine 30 feet into the drain line but was unable to clear the blockage. Recommended Rochester Drain Rite for specialized drain clearing services to resolve the obstruction.

Responded to service call for HVAC system with faulty control board. Replaced defective circuit board in air handler unit with new control board from technician inventory. System was operating outside of warranty period. Verified proper operation of new circuit board, confirmed all electrical connections were secure, and tested system functionality before completing repair.

Responded to service call for sulphur smell in hot water supply. Upon inspection, identified A.O. Smith ProMax water heater as source of odor, typically caused by bacterial reaction with magnesium anode rod. Due to unit being over 20 years old and beyond its expected service life, recommended full water heater replacement rather than anode rod replacement. Documented existing equipment condition with photographs and provided replacement estimate to address the issue.

Responded to service call for non-functioning in-floor heating thermostat. Diagnosed faulty sensor as the cause of malfunction and provided estimate for new thermostat replacement.

Responded to service call for outdoor condensing unit experiencing operational issues. Upon inspection, discovered rodent damage to critical electrical components including defrost wire and thermal overload protection wiring. Replaced faulty inverter board kit under warranty coverage. Completed installation of new inverter board and addressed all damaged wiring connections caused by rodent intrusion. Unit tested and restored to normal operation. Documented existing conditions with photographs showing compressor assembly, electrical connections, and overall equipment placement on exterior pad with proper clearances maintained.

Responded to garbage disposal service call and assessed existing hardwired unit requiring replacement. Determined that conversion to plug-type disposal necessitates electrical outlet installation prior to plumbing work. Provided estimate for new garbage disposal unit and hot water faucet replacement, coordinated with office to schedule electrical appointment for outlet installation before proceeding with disposal installation.

Responded to a reported kitchen faucet leak and upon inspection discovered the actual source was a leaking S-trap drain assembly beneath the kitchen sink. The leak was caused by a loose compression nut on the drain fitting. Tightened the compression nut to proper torque specifications and tested the drainage system to verify complete resolution of the leak with no further water seepage detected.

Completed installation of a 40-gallon Bradford White atmospheric natural gas water heater, model RG140T6N, with 40,000 BTU/hr input rating. Connected copper supply and discharge piping, installed galvanized vent pipe, and verified proper integration with existing water softener system. All connections tested and unit operational.

Removed existing 49-gallon natural gas atmospheric vent water heater after draining and disconnecting all connections. Installed new Bradford White 40-gallon natural gas atmospheric vent water heater with proper venting configuration. Added new drip leg to gas supply line and installed 1/2" ball valve on cold water inlet for isolation capability. Made all necessary water and gas connections, filled tank, and successfully lit pilot. Verified proper operation of all components and system functionality upon completion.

Relocated existing electrical outlet and installed additional outlet in living room to accommodate upcoming built-in cabinet installation. Outlets were strategically positioned per specifications to ensure proper placement for cabinetry and maintain code compliance.

Responded to failed inspection citation for non-compliant gas connector on furnace installation. Removed unlisted and unlabeled corrugated gas connector material that did not meet code requirements. Installed approved gas line connection with proper brass fittings and code-compliant flexible connector. Verified all connections for proper fit and tested system for gas leaks. System restored to safe operating condition and brought into compliance with current gas piping standards.

Responded to service call for aging furnace with loud operation and burning odor. Upon inspection, identified overly restrictive filter installed in 1-inch filter slot as primary cause of burning smell. Performed preventive maintenance analysis including combustion analysis testing and heat exchanger inspection using borescope camera. Replaced improper filter with correct specification filter and verified proper airflow restoration. System returned to normal operation with no further burning odor detected.

Responded to service call for outdoor hose bib replacement. Upon arrival, removed existing damaged hose bib and installed new Woodford frost-free antisiphon faucet to prevent freezing and backflow contamination. Work required wall access to properly connect supply lines to the new fixture. Completed installation, tested for proper operation and leaks, and confirmed antisiphon functionality. Unit is now operational and protected against freeze damage.

Responded to service call for furnace with reported water leakage issues ongoing since previous no-cooling call. Upon arrival, found standing water on ground near unit and confirmed active condensate leak causing extensive corrosion throughout system. Inspection revealed severely deteriorated burner assemblies, heavy rust accumulation on heat exchanger panels and base platform, and significant corrosion on internal metal surfaces and electrical components including control boards. Documented extensive damage with photographs showing compromised burners, corroded metal housing, rust-covered base pan, and deteriorated electrical control area. Due to advanced age of equipment and extent of water damage affecting critical components including heat exchanger, burners, and control systems, recommended full system replacement as most cost-effective solution. Provided repair and replacement options to address safety concerns and system reliability issues.

Completed installation of new Gerber Viper low-rise elongated toilet in residential bathroom. Removed existing fixture, installed new two-piece toilet unit against dark-colored wall, connected water supply line with shut-off valve, and verified proper operation and seal.

Provided estimate for temporary disconnection and removal of AO Smith ProLine commercial grade tanked water heater to facilitate flooring replacement in utility room due to water heater leakage. Scope includes disconnecting water supply lines, gas line, and all associated plumbing connections, relocating unit from installation space, and reinstalling water heater with full reconnection of all utilities after new flooring installation is complete.

Installed a dedicated 20-amp circuit with new outlet for refrigerator to meet current electrical code requirements. Relocated existing stove outlet by adjusting its position on the wall, allowing the electric range to fit flush against the wall without obstruction. All work completed with power verified and appliances tested for proper operation.

Responded to no heat call at vacant property. Upon arrival, found thermostat non-operational due to dead batteries. Replaced thermostat batteries and restored thermostat functionality. Inspected furnace and identified gas pressure running above optimal range; adjusted gas pressure to manufacturer specifications. Discovered condensate leak at drain line and ductwork air leakage. Sealed duct leakage with appropriate tape to restore system efficiency. System tested and confirmed operational with proper heating output.

Responded to a basement leak from an unknown source that had been active for approximately one month. Upon inspection, identified a broken 45° elbow on a 1.5-inch ABS drain line serving the kitchen sink and laundry, which was also found to be clogged. Documented the damage with photos and provided a detailed repair estimate requiring a two-technician crew with a four-hour work window to remove the dishwasher, access the wall cavity, and install new PVC drain line for the kitchen and laundry drainage system.

Responded to service call for electric water heater not firing due to reported vapor lock condition. Upon inspection, diagnosed a faulty flammable vapor sensor on a 40-gallon Bradford White power vent water heater that had caused the gas valve to lock out. Replaced the defective flammable vapor sensor, restored unit to operation, and verified proper ignition and heating functionality.