Your Trusted Home Services Team in Rochester, MN

Responded to service call for malfunctioning sump pump reported to be making loud noises and not operating correctly. Upon inspection, identified debris lodged in the pump impeller that was causing the unit to jam and produce excessive noise during operation. Removed obstructing debris from impeller assembly, verified pump motor function, and tested complete pump cycle to ensure proper operation with no failures or abnormal sounds.

Returned to site to upgrade electrical wiring for kiln circuit. Removed existing 8 AWG wire and installed 6 AWG wire from basement junction box to kiln outlet, running through existing conduit system. Surface-mounted conduit and junction box configuration verified and secured to wall, ensuring proper electrical capacity for kiln operation.

Responded to no cooling complaint and found outdoor suction line frozen solid, indicating restricted airflow or low refrigerant charge. Recommended follow-up appointment to perform comprehensive airflow assessment and refrigerant charge verification to diagnose root cause and restore proper system operation.

Responded to no cooling call on residential air conditioning system. Upon arrival, performed diagnostic inspection of outdoor condensing unit and refrigerant system. Found complete loss of refrigerant charge with no measurable pressure in the system. Conducted visual examination of unit exterior, refrigerant line connections, and accessible components to identify potential leak points. Given the total refrigerant loss, age of the equipment, and overall condition of the unit, recommended complete system replacement rather than repair. Documented unit condition with photographs showing outdoor condenser installation, refrigerant line routing, and general equipment status for customer records.

Removed and properly disposed of existing water heater from residential utility room. Installed new 50-gallon power vent natural gas Bradford White water heater with all necessary connections including copper supply lines, gas line, and venting system. Filled tank, performed initial startup procedures, and tested all operational functions to ensure proper heating and venting performance. System is operating correctly with no leaks detected.

Completed one-time air conditioning tune-up and preventative maintenance on outdoor condensing unit. Performed comprehensive system inspection, verified proper operation of all components, and ensured unit is ready for optimal cooling performance.

Responded to a water leak at a main floor hallway bathroom lavatory sink. Upon inspection, discovered the pop-up drain assembly and P-trap were deteriorated, cracked, and actively leaking beneath the vanity. Removed the failed pop-up assembly and P-trap drain components. Installed new pop-up drain assembly and P-trap, ensuring proper threaded connections and secure fittings. Tested the system by running the faucet to verify complete water flow and confirmed all connections were leak-free with no drainage issues.

Completed electrical hookup for Bradford White water heater as a no-charge callback service. Removed old wiring from previous solar water heater installation and installed new metal flex conduit with proper retaining nut for secure wire entry into the water heater junction box. Reconnected all electrical connections at the water heater per manufacturer specifications and code requirements, ensuring safe and proper operation of the unit.

Performed comprehensive preventive maintenance on residential air conditioning system. Unit was found in good operational condition but with heavy dirt accumulation on outdoor condenser coil. Thoroughly cleaned condenser coil to restore proper heat transfer efficiency, inspected electrical components including capacitor, and completed full system tune-up per maintenance protocol.

Responded to service call for refrigerator circuit overload issue where GFCI outlet was repeatedly tripping. Diagnosed faulty GFCI receptacle as the root cause and replaced it with new GFCI outlet to restore proper circuit protection and functionality for the refrigerator.

Responded to no-cooling complaint with system icing up during operation. Upon inspection, identified leaking evaporator coil as root cause of performance failure. Performed complete evaporator coil replacement, restoring proper refrigerant containment and system functionality.

Arrived on-site within scheduled 8-12 arrival window and performed comprehensive assessment of existing 40-gallon natural gas water heater with standard atmospheric venting. Evaluated current installation including all copper supply line connections, gas line configuration, temperature and pressure relief valve operation, and venting system integrity. Provided detailed estimate for complete water heater replacement with new 40-gallon natural gas standard vent unit, including removal and disposal of existing equipment, installation of new unit to current code specifications, and connection of all necessary plumbing and gas lines.

Performed electrical inspection in response to home buyer's inspection concerns regarding circuit breaker sizing and panel configuration. Upon evaluation, determined that existing breakers were oversized for their respective circuits, creating a safety hazard and code violation. Removed improperly sized circuit breakers and installed new correctly-rated breakers to match wire gauge and circuit requirements. Verified proper electrical connections, tested all circuits for functionality, and ensured panel configuration met current electrical code standards.

Completed no-charge callback to upgrade venting material on recently installed Bradford White power vent water heater. Removed non-compliant soft core venting and replaced with code-compliant solid core Schedule 40 PVC piping to ensure proper and safe exhaust ventilation for the power vent system.

Responded to return appointment for leak search on air conditioning system. Upon arrival, removed top panel of outdoor unit to access internal components. Located source of refrigerant leak at condenser coil, which exhibited severe corrosion damage and structural failure. Inspection revealed extensive deterioration caused by animal urine exposure, resulting in compromised coil integrity with visible penetration through multiple fin layers. Heavy mineral deposits and crystalline buildup observed throughout affected area. Documented damage with photographs showing corroded cavity in coil structure and accumulated debris. Presented customer with repair options including condenser coil replacement or full system replacement due to extent of damage.

Responded to no hot water complaint on recently installed water heater. Upon inspection, identified improper electrical wiring as the cause of unit failure. Corrected all wiring connections to manufacturer specifications and verified proper operation of water heater before departure.

Responded to no cooling complaint at residential property. Upon inspection, diagnosed low refrigerant charge in aging outdoor condensing unit. Given the system's age (10+ years) and limited parts availability for this model, recommended complete system replacement rather than repair. Customer approved replacement recommendation.

Responded to service call for sump pump that was constantly running and would not shut off due to age-related component failure. Removed and replaced the malfunctioning unit with a new sump pump, reconnected all discharge piping and electrical connections, and verified proper float switch operation and automatic cycling.

# HVAC Service - No Heat 10+ Years Old Responded to no heat call for furnace system over 10 years old. Upon arrival, diagnosed furnace failure to ignite due to a failed pressure switch and leaking collector box. Performed diagnostic testing using digital multimeter to verify pressure switch malfunction and confirm improper venting conditions. Replaced defective pressure switch to restore immediate heating function. Identified collector box leak requiring replacement and ordered new collector box assembly for follow-up installation. System restored to operational status with temporary repair pending collector box replacement.

Conducted on-site evaluation of existing Rheem Classic tanked water heater installation to provide replacement estimate. Assessed current unit configuration including copper supply line connections, pressure relief valve assembly, and expansion tank setup in basement utility area. Documented existing plumbing infrastructure and clearances to determine specifications for new water heater installation.