Your Trusted Home Services Team in Rochester, MN

Responded to service call regarding a three-year-old water softener unit experiencing intermittent refill issues following regeneration cycles. Upon arrival, conducted comprehensive system inspection including examination of brine tank, resin tank, control valve assembly, and associated plumbing connections. Tested regeneration cycle operation and monitored fill mechanism performance. All components found functioning within normal parameters with no mechanical defects or malfunctions detected. Provided detailed operational overview to occupant, explaining proper regeneration cycle sequence, brine tank fill process, and normal system sounds during operation. System confirmed operational and left in service.

Installed new dedicated electrical outlet under kitchen sink to support garbage disposal upgrade. Ran appropriate wiring and installed outlet box to code specifications, ensuring proper power supply for new disposal unit installation.

Installed new electrical outlet below kitchen sink to provide proper power supply for garbage disposal unit. Converted hardwired garbage disposal connection to code-compliant plug-and-outlet configuration, improving safety and serviceability for future maintenance or replacement needs.

# HVAC Service - No Heat <10 years old Responded to no heat call for furnace not turning on. Upon arrival, performed diagnostic testing to identify the source of the heating system failure. Utilized multimeter and pressure testing equipment to evaluate gas delivery and electrical components within the unit. Diagnosis revealed a failed gas valve preventing proper fuel delivery to the burner assembly. The gas valve showed no response to electrical signals from the control board and failed to open when commanded by the thermostat. This component failure resulted in complete loss of heating capability. Proceeded with gas valve replacement by first shutting off gas supply to the unit and verifying zero pressure at the valve. Disconnected pressure sensing tubes and electrical connections from the failed valve. Removed mounting hardware and extracted the defective gas valve from the furnace cabinet. Installed new gas valve assembly, ensuring proper alignment and secure mounting to manufa

Responded to service call for three non-functioning kitchen outlets. Upon arrival, verified that breaker had been reset by homeowner. Performed diagnostic testing and determined that circuit is shared by refrigerator and window air conditioning unit, creating potential overload condition. Advised homeowner on proper load distribution and confirmed outlets were functioning safely after breaker reset.

Completed comprehensive air handler tune-up maintenance service with no issues identified. Performed standard inspection and preventive maintenance procedures on system located in mechanical room, verified all components operating within normal parameters, and confirmed proper refrigerant line connections and electrical terminations.

Responded to no cooling complaint on Lennox heat pump system. Found outdoor fan not operating in cooling mode with intermittent metallic clicking from outdoor unit. Diagnosed reversed thermostat power wiring and failed contactor coil. Corrected thermostat wiring polarity and replaced defective contactor coil under warranty. System tested and confirmed operational in cooling mode with proper outdoor fan operation.

Responded to service call for furnace making grinding noise prior to ignition. Diagnosed inducer motor as source of noise and discovered large accumulation of dust and debris in inducer motor housing. Cleaned inducer motor housing thoroughly, removed all debris, and replaced blower motor capacitor to restore proper system operation.

Responded to no-cooling complaint on residential AC unit. Upon diagnosis, identified failed capacitor as primary cause of system malfunction. Installed new capacitor and added hard start kit to improve compressor performance and extend equipment lifespan. System tested and restored to normal cooling operation.

Responded to service call for refrigerant leak on HVAC system. Installed service valve on copper refrigerant line to facilitate proper system access and diagnostics. Successfully located and repaired refrigerant leak at pipe connection point, restoring system integrity and preventing further refrigerant loss.

Responded to a leaking outdoor hose bib that had burst and was causing water intrusion into the basement when operated. Removed the failed hose bib fixture from the exterior wall, installed a new brass hose bib with proper mounting and sealing, and tested the system under full operation to confirm proper function and verify no leakage at the fixture or connection points.

Responded to callback for reported leak initially suspected from shower drain or fridge line. Upon arrival, identified actual source as leaking toilet. Remounted toilet with new wax ring seal and replaced deteriorated water supply feed line. Verified all connections secure and tested for leaks under 2-year no-leak guarantee coverage.

Responded to service call for furnace producing loud clunking noise after running. Upon inspection, identified high static pressure in the system and adjusted blower fan speeds to lower settings to reduce operational noise and improve airflow efficiency. Documented equipment specifications from manufacturer plate (Model 2L25GU1H070XDV3GB-55) for service records.

Responded to callback for atmospheric water heater vent correction. Upon inspection, identified improper pitch on the vent pipe that was not facilitating proper natural draft. Lowered and repositioned the atmospheric vent on the Bradford White water heater to achieve correct upward pitch, ensuring compliance with venting standards and proper exhaust function.

Responded to emergency service call for high carbon monoxide levels detected by gas company at tenant-occupied property. Upon arrival, performed comprehensive diagnostic inspection of furnace system. Utilized borescope inspection camera to examine internal heat exchanger components, revealing extensive rust and corrosion throughout the heat exchanger assembly. Visual inspection confirmed catastrophic failure of heat exchanger with visible deterioration and compromised structural integrity, creating dangerous conditions for CO leakage into living space. Due to severity of heat exchanger failure and associated safety hazards, condemned existing furnace unit and recommended immediate replacement. Complete furnace replacement required to restore safe heating operation and eliminate carbon monoxide risk.

Performed on-site evaluation for wall-mounted electric vehicle charger installation in residential garage. Assessed existing electrical infrastructure including main breaker panel and unfinished basement area with exposed joists providing clear access to garage wall. Developed installation plan to junction new home run circuit in existing junction box located in garage, then run approximately 15 feet of conduit along garage wall to customer's preferred charger mounting location. Documented existing conditions including electrical panel configuration and available routing paths through basement ceiling space. Provided detailed estimate for complete EV charger installation including materials and labor.

Installed a dedicated 20-amp circuit for a jetted tub to meet electrical code requirements and ensure safe operation of the fixture. Ran new wiring from the main electrical panel to the tub location, installed appropriate circuit breaker protection, and verified proper grounding and functionality of the circuit upon completion.

Responded to no heat call on residential furnace system. Upon inspection, discovered piece of debris lodged in inducer motor preventing unit operation. Removed debris, verified proper inducer motor function, and restored heating system to normal operation.

Reinstalled white two-piece toilet in master bathroom corner following demolition work. Toilet fixture secured and positioned against subway-tiled wall with proper mounting and seal. Significant pre-existing water damage observed on surrounding flooring, displaying extensive dark staining and deterioration around toilet base, indicating potential long-term moisture exposure requiring future attention.

Responded to a backed-up kitchen sink drain line. Ran cable machine 30 feet into the drain line but was unable to clear the blockage. Recommended Rochester Drain Rite for specialized drain clearing services to resolve the obstruction.