Your Trusted Home Services Team in Rochester, MN

Located and repaired a leak on a 1/2" PEX potable water supply line that had been punctured by a nail. Cut out and removed the damaged section, then installed new PEX tubing with push-fit couplings to restore continuity of the line. Verified the repair is secure and leak-free under pressure, with nail protection plates in place where the tubing passes through the framing.

Responded to callback to verify all AC components were properly secured and inspected the system for the previously omitted insulation wrap. Secured the insulation wrap on the refrigerant line set, ensuring full coverage and proper attachment to prevent condensation and heat gain. Noted corrosion and discoloration on a section of exposed copper line, and documented its condition with photos for further evaluation.

Installed a homeowner-supplied kitchen faucet and replaced the existing unit. Repiped the sink drain assembly, including the PVC tailpiece, tee, and P-trap connections to the garbage disposal and dishwasher drain line. Verified secure fittings and confirmed no leaks at the supply lines or drain connections.

Installed three new duplex receptacles in the residence, tapping into existing branch circuits to add convenience outlets. Mounted and secured each device in new wall boxes with cover plates and verified proper operation and polarity at each location.

Diagnosed the hallway toilet's continuous running to a failed fill valve. Removed the defective fill valve and installed a new one, then adjusted the float and refill tube. Flushed the toilet multiple times to confirm the tank fills and shuts off properly, with no further running.

Installed a new zone valve on the boiler system to provide independent heating control for the in-floor radiant loop serving the bedroom. The work was performed on a Navien Prestige 110 condensing boiler, and the zone valve was connected and set up so the loop operates as its own heating zone.

Diagnosed a leaking outdoor spigot (hose bib) and found the packing nut severely loose, allowing water to seep past the stem after use. Tightened the packing nut to restore the stem seal, then operated the faucet through multiple cycles to verify repair. No drips or leaks were present at the spigot with the valve in the closed position.

Responded to service call for reported water heater leak in basement mechanical room. Upon thorough inspection of the tanked water heater unit, determined that no leaks were originating from the water heater itself or its connections. Investigation revealed that the water source appeared to be coming from either the HVAC condensate pump or condensate drain line located in proximity to the water heater. Coordinated with office to dispatch HVAC technician for proper diagnosis and repair of the condensate system issue.

Responded to no heat/no cool call following homeowner thermostat installation. Found tripped fuse caused by improper thermostat wiring. Reset fuse and corrected thermostat wiring connections to restore proper system operation.

Responded to a toilet blockage causing weak flushing due to an obstruction in the system. Successfully cleared the blockage using a closet auger, restoring proper toilet function.

Installed AFCI breakers in residential electrical panel to provide arc fault protection for circuits containing existing knob and tube wiring to lighting fixtures. Replaced standard circuit breakers with arc fault circuit interrupters per homeowner request to enhance electrical safety in older home with legacy wiring systems. Installed surge protection device at main panel to protect household electrical equipment from voltage spikes.

Responded to service call for uneven heating throughout residence. Upon inspection, diagnosed faulty temperature sensor affecting zoning system operation and humidistat functionality. Replaced defective temperature sensor to restore proper system communication and temperature regulation. Verified even air distribution throughout all zones and confirmed humidistat operating within normal parameters upon completion.

Responded to service call for water softener issue. Upon arrival, diagnosed plugged relief valve on existing water softener system. Assessed approximately 20-year-old single-piece Kenmore water softener unit and determined repair may not be cost-effective given age and condition of equipment. Provided comprehensive estimates for both repair of existing unit and replacement with new single-piece Water-Right Impression Series water softener system. Documented existing Morton-branded equipment installation with photographs showing control head, tank body, and plumbing connections in utility room setting.

Responded to service call for system short cycling and inadequate cooling. Upon arrival, observed unit running for approximately 5 minutes before shutting off and restarting. Diagnosed refrigerant leak at brazed fitting connection on copper line set. System was previously recharged but continued to lose refrigerant due to leak at repair joint. Identified failed braze joint as source of refrigerant loss causing low charge and short cycling condition. Scheduled follow-up visit to properly repair leak by re-brazing fitting and recharging system to manufacturer specifications.

Responded to emergency water leak originating from ceiling cavity caused by failed three-quarter inch copper waterline. Upon arrival, main water supply was shut off to stop active leak and prevent further water damage. Accessed ceiling cavity, identified compromised section of copper pipe, and replaced damaged portion with new piping and fittings to restore water service and eliminate leak.

Arrived on-site for scheduled bathroom exhaust fan installation. Upon assessment, determined that bathroom ventilation fan installations fall outside the scope of services provided. Informed customer of service limitations, apologized for the inconvenience, and departed without performing work.

Responded to callback for ceiling fan light fixture installed in March that was flickering and producing buzzing noise. Upon inspection, determined that existing bulbs were incompatible with LED dimmer switch. Advised customer that replacement with dimmer-compatible LED bulbs would resolve both the flickering and buzzing issues.

Responded to water leak from 12-year-old furnace and identified failed condensate plug on collector box as source of leak. Replaced defective collector box plug to resolve active water discharge. Observed significant corrosion present on drip pan and internal metal surfaces due to prolonged moisture exposure, though primary leak was successfully addressed with plug replacement.

Responded to service call for leaking Grundfos booster pump that had previously leaked approximately one year ago. Upon inspection, confirmed active leak from booster pump assembly mounted above A.O. Smith ProLine-XE water heater. Determined pump was out of warranty and required replacement. Provided estimate for new booster pump installation and discussed system operation options with and without booster pump functionality. Performed water heater drain valve flush as part of maintenance service. Documented existing plumbing configuration including copper supply lines, PVC drain/vent piping, and current pump mounting arrangement with photographs for estimate preparation.

Installed customer-supplied bath fan and light combination units in both men's and women's restroom facilities. Completed ceiling access work, wiring connections, and mounting of recessed lighting fixtures with proper ventilation integration.