Your Trusted Home Services Team in Rochester, MN

Responded to furnace condensate leak issue. Upon arrival, identified water leaking from condensate line due to missing seal around suction line penetration through cabinet. Sealed the opening around suction line to prevent further condensate leakage. System inspection revealed frost buildup on evaporator coil assembly and associated refrigerant lines, indicating proper cooling operation. Completed repairs and verified no additional leaks present.

Responded to service call for air conditioning unit making loud noise. Upon inspection, diagnosed condenser with failed motor and damaged fan blade causing the excessive noise. Ordered replacement parts for repair completion.

Responded to heating system malfunction with furnace short cycling. Diagnosed water intrusion in pressure switch causing intermittent operation. Replaced defective pressure switch under warranty and installed rain gutter to prevent future water infiltration into the unit.

Responded to callback for furnace outage, same issue as previous service visit. Diagnosed failed gas valve assembly and replaced unit, which was determined to be outside warranty coverage. System tested and restored to full operation upon completion.

Performed scheduled preventative maintenance tune-up on residential air conditioning system. During inspection, identified failing capacitor and replaced it to restore proper system operation and prevent future breakdown.

Responded to a water leak emergency near the water heater system. Upon arrival, identified a pinhole leak in the quarter-inch nylon supply line connected to the humidifier solenoid, which was causing moisture damage to the surrounding drywall. Replaced the defective nylon line with a quarter-inch copper line to prevent future failures, completing the repair under the humidifier warranty as the original installation should have utilized copper tubing. Documented the water damage and completed plumbing connections with proper fittings.

Responded to gas leak emergency at water heater installation. Upon arrival, identified leaking gas valve on newly installed unit and confirmed gas supply had been safely shut off. Removed defective gas valve assembly and installed replacement valve, restoring safe operation to the water heater system under warranty coverage.

Responded to service call for malfunctioning hot water recirculating pump. Upon arrival, diagnosed that the recirculating pump had power but was not operating. Documented existing equipment configuration with photographs showing the pump installation, associated copper piping, electrical connections, and integration with the water heater system. Sent detailed images and pricing estimate for pump replacement to customer for approval of preferred unit model.

Responded to service call for water softener producing no soft water. Inspected Helenbrand unit with Clack control head, diagnosed system malfunction, and provided repair estimate to address the issue.

Responded to service call for furnace shutting off at night and thermostat not maintaining set temperature. Upon inspection, determined that programmed schedule on Honeywell ProSeries thermostat was causing unit to lower temperature during nighttime hours. Disabled programming feature and set thermostat to manual operation mode to maintain constant temperature setting of 75°F, resolving the issue.

Responded to drainage backup affecting kitchen sink and washing machine caused by broken 2-inch cast iron drain line. Performed video camera inspection of the line to assess extent of damage and document deteriorated pipe condition. Photographed affected plumbing areas in basement showing compromised drainage system and documented findings for estimate preparation, as line requires replacement due to risk of further deterioration.

Responded to service call for non-functioning Bosch wall oven that had tripped its circuit breaker. Upon arrival, diagnosed a faulty breaker that would not reset to the on position. Replaced the defective breaker with a new unit in the electrical panel, restoring power to the oven. Additionally capped off the hot tub power line as requested by the homeowner. Verified proper operation of the oven and tested the new breaker installation to ensure safe, reliable performance.

Completed warranty replacement of furnace limit switch and collector box on residential HVAC system. Following component installation, performed comprehensive preventive maintenance analysis (PMA) on furnace including combustion analysis, which verified proper CO levels, CO2 at 3.4%, O2 at 7.4%, and excess air at 60.6%. All systems tested and operating within manufacturer specifications.

Completed comprehensive duct cleaning and dryer vent cleaning service with minimal dust accumulation found throughout the system. Inspected and vacuumed HRV unit as needed, and thoroughly cleaned all accessible vents and ductwork components to restore optimal airflow and system efficiency.

Responded to service call for geothermal system not reaching temperature setpoint. Upon arrival, performed diagnostic testing using digital measuring instruments to assess system performance and identify the root cause of inadequate heating/cooling capacity. Documentation photos were captured of diagnostic equipment and testing procedures for service records.

Responded to service call for reported furnace water leak. Upon arrival, inspected HVAC system and Aprilaire whole-home humidifier installation. Conducted thorough examination of humidifier unit, mounting, water supply lines, and drain connections. Verified all connections and components for signs of active leaking or moisture accumulation. Confirmed humidifier was functioning properly with no active leaks detected at time of inspection.

Responded to no heat call on Model #271M furnace. Upon arrival, performed diagnostic testing and confirmed furnace was not producing heat due to failed hot surface ignitor. Conducted combustion analysis using digital diagnostic meter to verify system readings and ensure proper operation parameters. Removed furnace access panel to access internal components and inspected burner assembly, gas valve, and ignition system. Confirmed ignitor failure through visual inspection and electrical testing. Replaced defective hot surface ignitor with OEM replacement part. Reassembled unit, restored power, and cycled system through complete heating operation. Verified proper ignition sequence, flame characteristics, and burner operation. System now heating normally with all safety controls functioning as designed.

Responded to no heat call on Goodman furnace model CG1MPV-60C-091-12. Upon arrival, determined unit was not reaching temperature setpoint. Diagnosed issue as dirty flame sensor preventing proper ignition cycle. Cleaned flame sensor and restored unit to normal operation.

Responded to callback for reclogged toilet that was previously unclogged during initial service visit. Upon arrival, confirmed toilet was experiencing drainage issues again. Assessed fixture condition and determined repeated clogging indicated underlying problem beyond simple blockage. Removed and replaced toilet with new unit to resolve ongoing drainage concerns and ensure proper long-term function.

Responded to a clogged toilet in a residential bathroom. Successfully cleared the blockage using a toilet auger and restored proper drainage and flushing function.