Your Trusted Home Services Team in Rochester, MN

Conducted on-site assessment of existing 52-gallon State Industries electric water heater (Model CE6-52-2DRTV) located in unfinished utility area. Documented current equipment specifications, electrical connections, and installation configuration. Provided comprehensive estimate for replacement with new 50-gallon electric water heater unit.

Responded to no cooling complaint on residential air conditioning system. Upon arrival, performed system diagnostics and confirmed unit was completely empty of refrigerant, indicating a leak in the system. Recharged system with appropriate refrigerant and added UV dye to enable future leak detection and pinpointing. Observed heavily soiled air filter with significant dust and debris accumulation that could restrict airflow and reduce system efficiency. System restored to operational cooling status, though leak source will need to be identified and repaired to prevent refrigerant loss.

Responded to no cooling call affecting entire residence. Upon arrival, diagnosed system as low on refrigerant, indicating a leak in the system. Presented customer with options to either locate and repair the leak or replace the affected component. Noted outdoor condenser unit surrounded by overgrown vegetation requiring clearance for proper airflow and system efficiency.

Responded to service call for leaking water heater. Upon arrival, confirmed active leak from tanked water heater unit. Removed and replaced failed water heater with new A.O. Smith unit, reconnected copper supply lines and plumbing connections, verified proper installation and operation, and ensured all connections were secure with no leaks detected.

Responded to no cooling call on 11-year-old air conditioning system. Upon inspection, identified broken wire in outdoor unit wiring. Repaired damaged wire connection and restored system to normal cooling operation.

Responded to no cooling complaint on residential air conditioning system. Upon inspection, diagnosed low refrigerant levels in the system. Evaluated unit for potential leak sources and documented equipment condition with photographs for service records.

Responded to no cooling call on Carrier air conditioning system. Upon inspection, diagnosed system as low on refrigerant charge. Due to age of unit (10+ years), advised customer that options include either performing leak detection and repair or replacing the entire system, as continued refrigerant loss indicates an existing leak in the system.

Responded to service call for potential water heater leak and performed diagnostic inspection of residential gas-fired tank water heater. Confirmed active leak originating from the tank itself, indicating tank failure beyond repair. Documented conditions with photographic evidence and provided replacement estimate for new water heater installation, as unit requires full replacement due to compromised tank integrity.

Responded to cooling complaint in master bedroom with reported airflow issues. Upon inspection, identified elevated tank temperature affecting system performance. Adjusted temperature settings to restore proper cooling efficiency to the affected zone.

Responded to service call for non-operational tanked water heater. Upon arrival, diagnosed vapor sensor lockout condition preventing unit from firing. Successfully reset vapor sensor and restored water heater to normal operation. Unit tested and confirmed functioning properly at time of departure.

Responded to no cooling complaint on residential air conditioning system. Upon inspection, found outdoor condenser unit extremely dirty with restricted airflow and system operating with low refrigerant charge. Advised customer that extensive contamination and refrigerant loss indicate potential system deterioration, recommending evaluation for either comprehensive repair or full system replacement.

Completed preventative maintenance agreement service on residential air conditioning system. Performed comprehensive tune-up including inspection of outdoor condenser unit, verified proper operation of all components, and ensured system is ready for cooling season. Accessed property using lockbox per homeowner instructions while residence was unoccupied.

Responded to callback following water heater installation to address safety concerns identified by gas utility company. Upon arrival, confirmed that loose water heater cap connections causing major gas leak had been tightened by utility personnel. Inspected intake vent that was displaced during initial installation, repositioned and secured properly. Performed comprehensive system verification including all gas connections, venting components, water supply lines, pressure relief valve operation, and burner functionality to ensure safe operation with no additional issues present.

Responded to toilet leak affecting unit below. Upon inspection, determined toilet requires removal and reset to address leak source. Unable to complete repair due to building-wide water shut-off requirement and seized angle stop valve that would not turn. Documented tank components and conditions with photos. Work suspended pending coordination with building maintenance to schedule water shut-off and notify other tenants before proceeding with toilet removal and reinstallation.

Completed installation of water softener system in residential laundry room. Unit was mounted and positioned on top of washing machine, connected to existing plumbing lines, and powered through nearby electrical outlet. System was tested and verified operational upon completion.

Completed electrical inspection for property assessment. Identified code compliance issue requiring GFCI outlet installation at washer location. Documented existing electrical panel within utility cabinet and non-compliant standard outlet at appliance area. Provided estimate for required GFCI protection upgrade to meet current electrical safety standards.

Responded to a water heater emergency for a leaking temperature and pressure relief valve. Upon inspection, confirmed the T&P valve was actively leaking due to valve failure. Removed the defective T&P valve and installed a new replacement unit. Restored water supply to the water heater and verified the repair with no further leaks detected. System returned to normal operation.

Responded to emergency call for leaking outdoor water line. Upon arrival, found burst pipe connected to exterior spigot and irrigation system located under deck. Pipe had frozen and ruptured due to exposure to winter elements. Accessed plumbing through interior crawl space where copper supply lines were routed. Cut damaged section of water line and installed permanent cap to prevent future freeze damage. Verified all connections were secure and leak-free before restoring system.

Completed installation of 40-gallon tanked water heater in basement utility area. Unit was positioned and secured with all necessary plumbing connections, including copper supply lines, pressure relief valve with discharge piping, and proper venting through existing ductwork. Installation included expansion tank mounted to cold water supply line and all code-compliant safety components.

Completed one-time air conditioning tune-up on outdoor condensing unit. Performed standard preventive maintenance procedures including inspection of electrical components, condenser coil cleaning, and system operational checks. Unit found in normal working condition with typical outdoor weathering and surface debris accumulation.