Your Trusted Home Services Team in Rochester, MN

Responded to no cooling complaint on residential air conditioning system. Upon arrival, diagnosed unit as completely flat on refrigerant, indicating a leak in the system. Notified customer of findings and system status.

Responded to no cooling complaint on residential air conditioning system. Diagnosed system as low on refrigerant charge. Recharged system to manufacturer specifications and added UV dye pack to aid in future leak detection if necessary. System restored to normal operation.

Responded to emergency call for leaking refrigerator water supply line. Upon arrival, identified failed waterline connection requiring immediate replacement to prevent further water damage. Successfully installed customer-supplied waterline to refrigerator, restoring water supply to the appliance's ice maker and dispenser system.

Responded to no cooling complaint on Goodman model 113NA801B-G outdoor condensing unit manufactured in June 2020. Upon arrival, diagnosed failed dual run capacitor preventing compressor and condenser fan motor operation. Removed defective capacitor and installed new dual run capacitor with proper microfarad ratings per manufacturer specifications, restoring system to normal cooling operation.

Responded to no cooling call on residential air conditioning system over 10 years old. Upon arrival, confirmed indoor fan motor was operational but compressor was not running. Diagnosed faulty control board as root cause of system failure. Removed defective circuit board from control panel and installed replacement board, reconnected all wiring harnesses and terminals, and verified proper system operation with successful cooling cycle.

Responded to emergency leak call in basement where two separate leaks were identified. First leak located on main water shut off valve before the meter, and second leak found on water softener bypass line. Main water supply was shut down to prevent further water damage. Determined that the main shut off valve was not functioning correctly, preventing proper isolation of the system for repairs. Coordinated with municipal utility company to address the defective main shut off valve before meter. Documented conditions with photos showing basement utility area with plumbing infrastructure, water heater, and affected piping. Unable to complete bypass leak repair until utility company replaces malfunctioning main shut off valve. Follow-up visit scheduled to repair water softener bypass leak once main shut off valve is operational and system can be properly isolated.

Responded to no cooling complaint on residential air conditioning system. Upon arrival, performed diagnostic evaluation of outdoor condenser unit. System inspection revealed complete loss of refrigerant charge, indicating flat system with no measurable refrigerant pressure. Due to the extent of refrigerant loss and age-related wear visible on equipment, prepared replacement estimate for customer consideration.

Completed no-charge callback for loose kitchen faucet installed on chrome deck plate over dual-basin white porcelain sink. Accessed underside of sink and tightened plastic mounting nut that had loosened against the sink deck, securing the single-handle faucet assembly. Verified faucet stability and proper operation upon completion.

Responded to service call for leaking showerhead with hot water only and tub faucet that would not shut off. Upon inspection, diagnosed faulty cartridge in tub valve assembly as primary issue causing failure to stop water flow. Removed and replaced defective cartridge in shower/tub control valve. Tested system operation to verify proper hot and cold water function and complete shutoff capability. Repair completed successfully with fixtures operating to manufacturer specifications.

Responded to service call for leaking water heater. Upon arrival, assessed AO Smith tanked water heater and confirmed active leak requiring full unit replacement. Removed existing failed water heater and installed new AO Smith residential water heater unit with proper venting through ceiling exhaust system. Connected copper supply lines with appropriate shut-off valves and pressure relief valve. Installed insulated hot and cold water lines and verified all connections to existing plumbing manifold system. Ensured proper clearances around water softener unit and coordinated piping configuration with existing pressure gauge and water meter. Tested all connections for leaks, verified proper venting operation, and confirmed water heater functionality before completing installation.

Responded to no cooling call on Lennox air conditioning system. Upon arrival, confirmed unit would not power on. Diagnosed failed low voltage fuse in control circuit. Replaced defective fuse and verified system operation. New fuse held without failure, restoring normal cooling function to the unit.

Responded to service call for A.O. Smith ProMax Plus tanked water heater with no ignition. Upon arrival, diagnosed failed igniter with no spark generation at burner assembly. Replaced igniter component and tested gas control valve operation to restore proper heating function.

Arrived on site at 10:02 AM to provide water softener installation estimate and complete installation in utility closet area. Assessed existing plumbing configuration including Bradford White water heater, propane cylinder, and available space constraints in confined utility area with slanted ceiling. Provided detailed estimate for water softener system installation, accounting for necessary piping modifications, drain connections, and electrical requirements. Upon approval, proceeded with complete installation of new water softener system with black cylindrical brine tank, securing unit to floor with appropriate strapping per seismic requirements. Connected inlet and outlet water lines using copper piping, installed bypass valve assembly for system maintenance access, and established proper drain line routing. Configured brine tank with salt storage capacity and connected fill line from softener control head. Programmed control valve settings based on water hardness levels and househo

Returned to site to address AC whip concerns and installed new electrical whip assembly connecting the outdoor condensing unit to the building's electrical system. The new flexible conduit was properly secured to the light green vinyl siding and routed to the beige air conditioning unit positioned on the concrete pad, ensuring code-compliant electrical connection for the HVAC equipment.

# HVAC Service - No Cool 10+ Years Old Responded to a no-cooling call where the air conditioning unit was not turning on. Upon inspection, discovered the condenser was incorrectly wired from a previous installation that had formerly been a communicating system, along with a failed capacitor. Corrected the wiring configuration at the condenser and replaced the defective capacitor with a new TITAN HD unit, restoring proper system operation.

Removed existing kitchen faucet from double-basin stainless steel sink and installed new customer-supplied pull-down faucet with brushed nickel finish. Completed all plumbing connections, verified proper water flow and temperature control operation, and tested spray head functionality. All fixtures operating correctly with no leaks detected upon final inspection.

Responded to service call for non-functional porch light fixture. Upon arrival, verified power present at wall switch but no power reaching the exterior lantern-style light fixture. Diagnosed issue as failed dawn-to-dusk photocell sensor preventing proper operation. Explained sensor function and failure mode to homeowner, demonstrating how the photocell controls power to the fixture based on ambient light levels.

Responded to no-cooling complaint on 10-month-old Lennox ML13KC1-024 system where indoor temperature reached 81°F despite thermostat set to 78°F. Found tripped breaker upon arrival, reset breaker and restored power to system. Performed comprehensive system inspection and noted significant corrosion buildup on copper refrigerant line connection, indicating potential moisture intrusion or installation-related issue. Verified system operation, confirmed proper airflow through outdoor unit louvers, and documented R-454B refrigerant specifications matching factory charge of 4 lbs 7 oz. System restored to normal cooling operation.

Responded to service call for Mitsubishi Electric split-system heat pump unit (Model MUZ-GY24NL). Initially installed inverter board as requested. Upon testing system operation, discovered primary control board was non-responsive and required replacement. Ordered correct primary control board for follow-up installation to restore full system functionality.

Responded to no cooling complaint on Lennox air conditioning system. Upon inspection, discovered rodent damage to low voltage control wiring. Repaired damaged wire sections and restored system operation.