Your Trusted Home Services Team in Rochester, MN

Responded to service call for heat pump system overheating home beyond thermostat setpoint with inconsistent furnace fan operation and continuous humidifier water flow. Upon arrival, diagnosed main floor zone damper failing to close completely, causing system to overheat living space particularly during nighttime hours. Inspected Honeywell programmable thermostat and reviewed scheduling settings with homeowner, who adjusted temperature programming to compensate for damper malfunction. Examined inverter-driven heat pump outdoor unit, verifying proper operation of variable-speed compressor controls and electronic components. Recommended zone damper replacement to resolve overheating issue and restore proper zone control functionality. Noted concerns may be related to recent installation work requiring follow-up.

Responded to water heater leak originating from the temperature and pressure relief valve. Inspected the unit and confirmed the TP valve was actively leaking. Replaced the defective temperature and pressure relief valve with a new unit, restoring proper function and eliminating the leak.

Performed comprehensive preventive maintenance agreement service on residential split system air conditioning unit. Completed full inspection of indoor Lennox air handler and outdoor condenser unit, including visual assessment of equipment condition, verification of proper operation, and documentation of system specifications. All components found operating within normal parameters with no immediate service needs identified.

Responded to no heat call for propane furnace running continuously but blowing cold air. Upon inspection, found heavily soiled air filter restricting airflow and faulty gas valve displaying E3 error code on control board. Replaced dirty filter and defective gas valve, restoring proper heating operation to system.

Completed scheduled preventive maintenance on residential air conditioning system. Performed comprehensive inspection of outdoor condenser unit, verified proper operation of all components, and documented equipment condition with photographic records. Unit found in satisfactory operating condition with no immediate service needs identified.

Responded to customer complaint of rotten egg odor emanating from tanked water heater in basement. Upon inspection, identified severely deteriorated anode rod as source of sulfur smell, a common issue when magnesium or aluminum anode rods react with sulfate-reducing bacteria in the water supply. Removed and replaced worn anode rod with new unit to restore corrosion protection for tank interior. Performed system shock treatment by introducing bleach solution into water heater to eliminate bacteria causing odor. Flushed and sanitized entire system to ensure complete bacterial elimination and restore water quality.

Responded to service call for furnace exhaust vent issue. Upon arrival, found the rooftop vent cap had completely detached from the exhaust termination point. Inspected the damaged component and confirmed the vent cap assembly was broken and required replacement. Documented the condition with photographs showing the separated cap and weathered vent termination. Scheduled return visit for Monday to install new vent cap and restore proper exhaust ventilation system operation.

Responded to service call for non-operational hot tub. Upon inspection, discovered faulty disconnect switch with melted interior components, which was preventing power delivery to the unit. Diagnosed the electrical failure and documented the damaged disconnect assembly. Stripped and prepared wiring for replacement work, including proper sizing of conductors. Installed new disconnect switch assembly with appropriate mounting hardware, ground wire connections, and terminal connections. Verified all electrical connections were secure and properly torqued. Provided estimate for completed repair work.

Responded to service call for air handler with broken filter cabinet door that was not sealing properly. Upon arrival, inspected the HVAC system and confirmed the filter housing was damaged and unable to maintain proper seal. Unit requires 20x25x5 filter media. Temporary repairs were attempted using metallic duct tape to secure the broken cabinet door and improve seal integrity. Documented existing conditions with photographs showing the damaged beige metal filter cabinet housing with tape application and visible structural compromise. Recommended replacement of the filter cabinet assembly to restore proper system operation and maintain air quality standards.

Responded to service call regarding potential sewage ejector pump malfunction after sponge was reportedly flushed down toilet. Upon arrival, performed diagnostic inspection of the sewage ejector pump system in basement. Conducted operational test by filling basement tub with water and draining to verify pump functionality. Confirmed sewage ejector pump activated properly and ejected wastewater as designed. Determined pump was operating within normal parameters with no blockages or mechanical issues present. System functioning correctly with no further action required.

Completed comprehensive plumbing inspection for new home purchase. Identified two critical deficiencies: absence of shut-off valve on water heater and missing shut-off valve on water main after the meter. Inspected all accessible plumbing fixtures including bathroom sink with chrome faucet and standard toilet installation. Documented findings with photographs for reference. Recommended installation of both shut-off valves to meet code requirements and provide proper water control for emergency situations and future maintenance needs.

Removed two existing lavatory faucets in master bathroom and installed two new widespread faucets with brushed nickel finish. Disconnected water supply lines, removed old fixtures, and positioned new three-piece faucet assemblies with separate handles and center spouts on both vanity sinks. Made all necessary water supply connections, tested for leaks, restored water service, and verified proper operation of both installations.

Arrived on-site to provide estimate for reverse osmosis system installation and bidet unit. Assessed under-sink cabinet space and existing plumbing configuration, noting current garbage disposal, PVC drain assembly, and available clearance for RO system mounting. Evaluated electrical requirements for potential bidet installation in adjacent bathroom. Documented existing conditions with photographs of work areas. Provided comprehensive estimate for equipment and installation services.

Arrived on-site to provide estimate for existing tanked water heater replacement and additional plumbing repairs. Current water heater remains operational but is aged and nearing end of service life. Assessed outdoor spigot replacements and repairs, noting frost-free units may require internal component replacement. Evaluated installation requirements for new shut-off valve. Documented existing water heater installation with photographs showing current condition, pipe connections, gas lines, and utility room configuration for future reference and estimate preparation.

Arrived within scheduled 8-12 AM window and successfully installed a new condenser fan motor on the outdoor HVAC unit. Verified proper operation with digital diagnostic testing equipment and confirmed system functionality upon completion.

Responded to service call for intermittent outlet functionality and request for additional outlet installation. Performed on-site assessment of existing electrical outlets experiencing sporadic operation and evaluated locations for new outlet installation. Provided detailed estimates for repair of malfunctioning outlets and installation of requested additional outlets in residential spaces.

Responded to no cooling complaint and found system completely void of refrigerant. Inspected outdoor unit and observed heavily soiled evaporator coils with significant dust accumulation on heat exchanger fins. Due to total refrigerant loss, advanced age of equipment, and overall system condition, recommended customer contact project manager to discuss replacement options rather than pursue repairs.

Responded to reported gas leak on recently installed gas water heater and equipment. Upon arrival, conducted thorough leak detection inspection of all gas connections, including new gas line, water heater connections, and associated equipment. Inspected Bradford White natural gas water heater (151-gallon capacity) and electronic gas valve assembly (Model WV9840A1007). Performed comprehensive leak check using appropriate detection methods on all threaded connections, valve assemblies, and gas piping. No leaks detected at any connection points. System confirmed operational and safe. Documented equipment condition with photos showing gas valve assembly and water heater specifications. Advised customer to contact for follow-up if any concerns arise.

Responded to emergency call for burst pipe in basement. Upon arrival, located pinhole leak on 1/2" copper water main immediately after the meter. The leak was positioned near multiple existing fittings, requiring removal of compromised section. Cut out damaged copper pipe and old fittings, then installed new copper pipe with proper fittings to restore water main integrity. Tested system by restoring water service to the home and verified no additional leaks were present. All plumbing connections secured and water flow restored to normal operation.

Responded to service call for dry bearing sound occurring at furnace startup. Upon inspection, identified damaged manual baffle in main floor duct causing swaying motion and squeaking noise during operation. Removed defective manual baffle from main floor ductwork to eliminate noise issue.