Your Trusted Home Services Team in Rochester, MN

Responded to service call for leaking wall-mounted utility faucet in garage. Upon inspection, discovered the original center plug fitting between the hot and cold handles was missing and had been temporarily replaced with an incorrect-sized 3/4" PVC plug that did not properly seal. Measured the threaded opening and determined the correct replacement part requires a 7/8" threaded plug. The aging chrome-plated fixture showed significant wear, corrosion, and deterioration of the finish. Documented the faucet model and configuration with photographs for parts identification and ordering purposes, as the specific manufacturer and model information was not readily visible on the fixture. Advised that further research would be conducted to identify the faucet brand and source the proper OEM replacement plug fitting to restore the unit to proper working condition and eliminate the leak.

Responded to reported water staining on main floor ceiling below master bathroom. Conducted thorough inspection of all bathroom fixtures including toilet, sink, and tub/shower assembly. Performed water flow tests on each fixture and monitored for active leaks or dripping. No active leaks detected during testing period. Advised homeowner to monitor ceiling area and contact for follow-up service if additional staining or water intrusion occurs.

Completed preventive maintenance agreement inspection on residential air conditioning system. Found capacitor reading slightly below manufacturer specifications and recommended replacement to prevent potential compressor failure. Documented outdoor condenser unit condition and electrical connections with photos.

Responded to service call for gas line disconnection in preparation for dryer replacement. Successfully disconnected the gas supply line from the existing dryer unit, capped the line, and verified proper shut-off at the wall-mounted valve. Customer will require a return appointment to reconnect gas service once the new dryer is delivered and installed.

Performed comprehensive duct cleaning service in conjunction with recent HVAC installation. Removed accumulated dust and light debris from interior ductwork and ventilation passages, including corrugated metal supply ducts and wooden return air channels. Cleaned all accessible vents and registers to restore proper airflow and improve indoor air quality.

Responded to a drainage backup affecting the kitchen sink and half bathroom lavatory on a shared branch line. Attempted to clear the obstruction using a sink machine through two separate cleanout access points without success. Based on the persistent blockage and inability to clear from available access points, recommended specialized drain service for further diagnosis and clearing of the main drain line.

Performed scheduled preventive maintenance on residential air conditioning system. During inspection, identified outdoor unit capacitor reading below acceptable specifications. Replaced defective capacitor to restore proper system operation and prevent compressor failure.

Responded to service call for flickering lights and intermittent power loss affecting half the residence. Upon inspection, identified loose main breaker connection in Siemens electrical panel as primary cause of power fluctuations. Tightened main breaker connections and verified secure terminations on bus bars and branch circuit connections. Tested panel operation and confirmed stable power delivery to all circuits throughout the home.

Responded to kitchen faucet dripping continuously and failing to shut off completely. Diagnosed faulty cartridge in Delta single-handle kitchen faucet. Upon inspection, confirmed cartridge failure was causing persistent drip and preventing proper water shutoff. Provided estimate for cartridge replacement, but customer declined service due to pricing concerns.

Responded to service call for water heater leak and water softener malfunction. Upon arrival, identified brine tank overflow condition on water softener system causing excess water discharge. Documented equipment setup including water heater, water softener with control head, and associated copper piping connections. Assessed brine tank failure requiring full replacement due to overflow malfunction. Collected diagnostic fee and captured photographic documentation of affected equipment and overflow condition for service records.

Responded to no power call affecting stove and lights in two rooms. Upon arrival, located electrical panel that homeowner was unaware of and identified tripped breaker. Reset breaker to restore power to affected circuits. Performed diagnostic testing on stove and determined unit to be defective and requiring replacement. Lights in both rooms restored to full operation.

Arrived on-site during scheduled morning window to assess existing tanked water heater system and provide replacement estimate. Performed comprehensive evaluation of current water heater installation, including inspection of venting configuration, plumbing connections, electrical components, and associated utility room equipment. Documented existing system setup with detailed photographs showing the water heater, surrounding plumbing infrastructure, water treatment systems, and mechanical room layout. Prepared estimate for complete water heater replacement service.

Completed electrical safety inspection identifying multiple GFCI protection deficiencies. Found exterior GFCI outlet failed to trip and reset properly, requiring replacement of both the receptacle and weatherproof cover. Identified washing machine circuit lacking required GFCI protection per current electrical code standards. Documented findings with photographs and provided estimates for necessary corrective work to bring installations into compliance.

Responded to service call for multiple plumbing issues including a leak in the outdoor water line and a leaking garbage disposal requiring replacement. Upon arrival, discovered significant water damage in the basement area with visible staining and mineral deposits on the concrete floor, indicating active moisture intrusion from the compromised water line. Located and repaired the leak in the outdoor water line supply system, which had been causing water infiltration into the basement space. Proceeded to address the kitchen garbage disposal issue. Removed the failed disposal unit exhibiting active leaking and installed a new replacement unit, ensuring proper mounting, drain connections, and electrical hookup. Tested the new disposal for proper operation and verified all connections were secure with no leaks present. Confirmed water supply lines were functioning correctly and all plumbing connections were watertight throughout the affected areas.

Responded to no cooling complaint on 10-year-old Lennox unit that was short cycling every 30 seconds. Found system completely flat with no refrigerant charge. Noted severely clogged air filter restricting airflow. Recharged system to manufacturer specifications and added UV dye to aid in future leak detection if needed.

Responded to service call for water softener backwashing into utility sink with strong metallic odor. Upon inspection, determined the water softener system had failed and was discharging improperly. Recommended and scheduled unit replacement due to system failure beyond repair.

Responded to no power emergency call caused by rainwater intrusion into main electrical panel. Upon arrival, found panel had been exposed to water leak but was completely dry at time of inspection. Performed comprehensive panel inspection, verifying all circuit breakers, bus bars, and electrical connections for proper operation and safety. Confirmed no water damage to internal components and all circuits functioning correctly. Verified homeowner had taken appropriate action during the incident. Restored full power to residence with all systems operational.

Completed preventative maintenance agreement on residential air conditioning system. Performed comprehensive inspection of outdoor condensing unit, including visual assessment of electrical connections, refrigerant lines, and drainage components. Unit found in operational condition with all components functioning within normal parameters.

Responded to a leaking water heater call and arrived on-site to find an AO Smith tanked water heater with active leak originating from the tank bottom. Upon inspection, confirmed the unit still had hot water but the tank integrity was compromised, requiring replacement. Provided estimates for both 40-gallon and 50-gallon power vent water heater replacement options.

Responded to service call for water accumulation around furnace. Upon inspection, identified improperly pitched condensate drain line on evaporator coil causing water backup. Adjusted drain line to proper pitch using level to ensure adequate gravity flow and prevent future water pooling around unit.