Your Trusted Home Services Team in Rochester, MN

Responded to no cooling complaint and found AC system not maintaining temperature. Diagnosed low refrigerant charge caused by leak at condenser coil. Upon inspection of indoor unit, discovered significant water damage to floor from failed evaporator coil drain pan with visible hole causing condensate overflow. Documented extensive flooding in mechanical room with standing water throughout area. Provided repair estimate for refrigerant leak repair and drain pan replacement, and scheduled project manager visit for full system replacement evaluation due to multiple component failures.

Responded to service call with scheduled arrival between 12-4 PM. Successfully disconnected and relocated water heater and water softener to center of room as requested. Removed water heater, water softener, and iron filter from utility area. Work completed in unfinished basement space with existing plumbing infrastructure including PVC, copper piping, and gas line assembly remaining in place.

Responded to service call for non-functioning water heater and successfully completed full unit replacement. Removed existing failed water heater and installed new A.O. Smith ProMax tanked water heater in basement utility room. Connected all required plumbing lines including hot and cold water supply, installed temperature and pressure relief valve with proper discharge piping, and reconnected gas supply line with appropriate flexible connector. Verified all connections for proper operation and tested unit for safe functionality.

Responded to no cooling complaint on Lennox air conditioning unit. Upon arrival, diagnosed electrical issue caused by incorrect wiring configuration. Corrected all miswired connections and restored unit to proper operation, confirming adequate cooling performance before departure.

Responded to no cooling complaint on 2005 Goodman air conditioning system. Upon inspection, discovered hole in condenser coil that resulted in complete loss of R22 refrigerant charge. Also identified failed capacitor. Due to refrigerant leak in non-repairable location and R22 phase-out considerations, recommended full system replacement rather than repair. Unit shows significant debris accumulation and physical damage to fan housing. Preventive maintenance visit scheduled to discuss replacement options.

Completed warranty replacement of furnace blower motor. Accessed unit through rear entrance per homeowner instructions, removed access panel to expose internal components, and successfully installed new blower motor assembly. All electrical connections secured to control board, system tested and verified operational upon completion.

Responded to no cooling call on residential HVAC system over 10 years old. Upon arrival, confirmed thermostat set to 70°F with indoor temperature reading 75°F. Performed diagnostic evaluation and determined system was low on refrigerant. Given the age of the equipment and the cost-effectiveness of repair versus replacement, recommended full system replacement. Customer approved replacement of aging unit. Inspected air filtration system and drainage components during service. Documented equipment condition with photographs showing existing air filters and condensate drain line configuration in mechanical space.

Responded to no cooling complaint on residential AC unit. Upon arrival, performed diagnostic inspection of outdoor condensing unit and electrical components. Testing revealed failed dual run capacitor preventing compressor and condenser fan motor operation. Removed defective capacitor and installed new replacement capacitor with proper microfarad ratings. Verified all electrical connections secure, tested system operation, and confirmed unit cooling properly before departure.

Responded to a water leak emergency involving a damaged 1/4" refrigerator supply line running from the mechanical room to an upstairs kitchen. Upon arrival, identified multiple pinhole leaks, cracks, and breaks in the plastic supply tubing routed through the ceiling joists. Immediately shut off the needle valve at the source in the mechanical room to stop active water flow and prevent further damage. Disconnected the compromised supply line from the valve to isolate the system. The faulty supply line will require complete replacement from the mechanical room shutoff valve to the refrigerator connection point. Documented existing plumbing infrastructure including copper water lines and HVAC ductwork in the exposed ceiling area for reference during future repair work.

Responded to service call for non-functional water softener system. Upon inspection, determined the existing water softener unit had failed and was beyond economical repair. Removed the old water softener equipment and installed a new replacement unit in the basement utility area. Connected the new system to existing copper supply lines and configured the control valve with appropriate settings. Tested the new water softener for proper operation, verified all plumbing connections for leaks, and confirmed adequate water flow and pressure throughout the system. Customer was provided with maintenance recommendations and operating instructions for the new equipment.

Responded to no cooling complaint on residential air conditioning system. Upon arrival, confirmed unit was running but failing to maintain desired temperature. Diagnosed system as low on refrigerant charge. Added refrigerant to restore proper operating levels and injected UV dye pack into system to facilitate future leak detection and repair.

Responded to callback for leaking toilet in residential bathroom. Water supply was shut off upon arrival as previously arranged with customer. Toilet was pulled from floor, wax ring replaced, and unit properly reset and secured to flange to resolve leak issue.

Responded to no cooling complaint on residential air conditioning system. Upon arrival, performed diagnostic evaluation and determined system was low on refrigerant charge. Unit unable to maintain desired temperature setpoint due to insufficient refrigerant levels. Scheduled follow-up appointment to perform comprehensive leak search and identify source of refrigerant loss before recharging system.

Responded to no cooling complaint on residential air conditioning system. Upon inspection, found system completely empty of refrigerant. Located and repaired refrigerant leak, then recharged system to manufacturer specifications. Verified proper operation and cooling performance before departure.

Responded to service call for malfunctioning toilet in downstairs hallway. Upon inspection, identified defective fill valve and flapper as primary issues causing improper operation and leaking. Removed and replaced both components with new parts. Conducted multiple flush tests to verify proper operation and confirm no further leaking or mechanical problems. System restored to full working condition.

Responded to no cooling complaint following previous service visit. Upon inspection, discovered capacitor wire had been left disconnected. Reconnected wire to restore proper system operation and verified cooling functionality.

Responded to no cooling call for dual-system residential installation with two Lennox condenser units. Upon arrival, diagnosed both systems as low on refrigerant charge. Successfully recharged the older unit and restored cooling operation. Identified active refrigerant leak on newer system requiring follow-up repair visit to locate leak source, perform necessary repairs, and recharge system to manufacturer specifications.

Replaced two ungrounded 2-prong outlets with GFCI outlets to provide ground fault protection and meet current electrical safety standards. Both GFCI outlets were successfully installed and tested for proper operation.

Responded to no cooling call on General Electric air conditioning system. Upon arrival, confirmed thermostat was calling for cooling but outdoor condensing unit was not operating. Performed diagnostic evaluation and determined system was critically low on refrigerant charge. Given the age of the unit (10+ years old), extent of refrigerant loss, and overall condition of the equipment, recommended full system replacement rather than repair. Customer approved replacement of aging AC unit.

Responded to no heating or cooling complaint on mini split system. Upon arrival, diagnosed system as low on refrigerant charge. Identified need for leak detection and repair to restore proper operation.