Your Trusted Home Services Team in Rochester, MN

Completed return appointment for gas dryer installation, connecting yellow flexible gas line to wall-mounted shut-off valve and positioning white front-loading dryer unit next to existing washing machine. Verified all gas connections were secure and tested system for proper operation and safety compliance.

Responded to gas leak call on 39-year-old furnace unit. Upon inspection, identified gas leak at furnace gas valve and discovered extensive deterioration of heat exchanger with visible rust and cracks throughout the system. Heat exchanger showed significant corrosion and structural compromise, presenting a safety hazard for continued operation. Due to the age of the unit and severity of heat exchanger damage, unit was deemed unsafe for operation and replacement was recommended. Coordinated with office to schedule project manager for system replacement estimate.

Responded to service call for leaking water heater in residential basement utility area. Upon arrival, confirmed active leak from A.O. Smith tanked water heater requiring full unit replacement. Removed failed water heater and installed new A.O. Smith residential tanked water heater unit. Connected water supply lines, installed proper venting system using PVC piping with appropriate fittings and couplings, and ensured all connections were secure and code-compliant. Verified proper integration with existing water treatment system including blue filtration tank. Tested new water heater for proper operation, confirmed no leaks at all connection points, and ensured safe venting through ceiling infrastructure. Unit operational and performing as specified upon completion.

Responded to service call for leaking water softener system. Upon arrival, assessed the utility room and confirmed active leak from the water softener unit. Replaced the failed water softener with new unit, installing beige cylindrical softener tank with black base and white digital control valve system. Installed new Bradford White tanked water heater to replace existing unit. Connected expansion tank to water heater using proper valve assembly with manual shutoff capability. Completed all copper and galvanized pipe connections between water softener, control unit, and water heater with appropriate shut-off valves and fittings throughout the system. Verified all plumbing connections for proper operation and tested system to ensure no leaks present. Left installation clean and fully operational with all equipment functioning as designed.

Responded to service call for attic-mounted Carrier air handler unit requiring drain pan installation. Upon arrival, accessed HVAC equipment in attic space and assessed existing air handler configuration. Successfully installed new drain pan beneath the unit to provide proper condensate collection and prevent potential water damage. Verified proper positioning and secure placement of pan under the air handler. Installation completed and system ready for operation.

Responded to no cooling complaint on Lennox condensing unit. Upon inspection, identified refrigerant leak in evaporator coil. Ordered replacement coil under manufacturer warranty and scheduled follow-up appointment for installation to restore system operation.

Completed preventative maintenance agreement service on residential air conditioning system. Due to customer's breathing concerns, recommended installation of Apco X Ultra system, which combines UV light technology with carbon capture filtration to improve indoor air quality. Inspected outdoor condenser unit, verified proper operation, and documented equipment condition with photos.

Conducted site inspection of attic space to assess knob and tube wiring removal requirements. Documented existing electrical panel configuration and obsolete knob and tube wiring system running through attic joists that must be disconnected and removed prior to insulation installation. Provided estimate for complete home rewiring upgrade from two-wire to three-wire grounded system to be scheduled following priority attic remediation work.

Responded to service call for light fixture installation assistance. Homeowner had removed existing fixture but was unable to complete installation of new three-arm chandelier-style fixture. Successfully mounted and hung new black chandelier fixture from ceiling, securing all electrical connections and chain support. During testing, diagnosed faulty wall switch preventing proper fixture operation. Homeowner elected to replace switch independently and will complete installation of light globes and bulbs after switch repair.

Removed existing shower head fixture and installed customer-supplied dual shower system featuring a rainfall-style circular shower head mounted on an adjustable curved chrome arm and a handheld sprayer with flexible metal hose and wall-mounted bracket. All components were properly secured to the tiled wall, connections were tested for leaks, and the installation was verified for proper water flow and functionality.

Completed preventive maintenance agreement service on residential air conditioning system. Upon arrival, performed comprehensive AC maintenance inspection and found unit operating in good working order. Exterior condenser unit inspected, including cooling fins, refrigerant lines, electrical connections, and mounting. All components functioning properly with no issues identified. System ready for continued operation.

Responded to a water line leak at a residential property built in 1988. Upon arrival, located a pin hole leak on the copper water main immediately after the meter. Shut off water supply and cut out the damaged section of copper pipe and compromised fittings. Installed new copper pipe and fittings using proper soldering techniques to ensure a watertight seal. Restored water service to the home and verified all connections were secure with no additional leaks. System tested successfully with full water pressure restored to the residence.

Responded to no cooling complaint on residential air conditioning system. Diagnosed faulty thermostat preventing proper system operation and replaced with new Honeywell Home digital unit, restoring normal cooling function.

Completed preventive maintenance agreement service on Bryant air conditioning system. Performed comprehensive AC PMA inspection including examination of outdoor condenser unit, verification of proper operation, and assessment of equipment condition. Unit found in normal operating condition with standard weathering consistent with outdoor installation.

Responded to callback for no cooling condition. Upon arrival, verified thermostat settings and system operation. Found air conditioning system cycling properly with thermostat communicating correctly and calling for cooling at 69°F setpoint. System running normally with no faults detected. Advised to monitor performance and contact if issues recur.

Performed service call and inspection of existing baseboard heat installation in upper-level attic bedroom space. Assessed electrical requirements for customer's request to install two additional baseboard heaters and add a subpanel on the upper floor. Documented existing conditions including room layout, skylight placement, and current electrical outlet locations. Prepared and provided detailed estimates for the requested baseboard heater installations and subpanel addition work.

Completed preventive maintenance agreement service on both air conditioning and furnace systems. Inspection revealed significant dust and debris accumulation in return air system and on blower wheel assembly. Documented outdoor heat pump unit condition with photographs showing proper placement on composite deck with appropriate clearances. Recommended professional duct cleaning service and blower motor assembly removal for thorough cleaning to restore optimal airflow and system efficiency.

Responded to no cooling complaint on residential air conditioning system. Upon arrival, customer reported compressor not turning on and system completely dead. Performed diagnostic evaluation and found system operating normally at time of inspection. Identified energy saver device (load management box) installed on unit as likely cause of customer concern. Provided customer education on proper operation and function of energy saver box, explaining how utility company can temporarily cycle system off during peak demand periods. Confirmed system cooling capacity and normal operation. No repairs required.

Responded to emergency call for water main leak. Upon arrival, identified pinhole leak in aged copper piping with deteriorated temporary repair tape from previous patch attempt. Pipe showed significant oxidation and corrosion consistent with extended service life. Applied temporary patch to stop active dripping and stabilize the compromised section until permanent repair can be scheduled. Customer advised that full pipe replacement recommended due to advanced deterioration of copper line and multiple stress points visible along the run.

Completed scheduled AC preventive maintenance agreement service. Customer reported red flashing light on air exchanger unit, which was inspected and evaluated. Performed comprehensive system testing on air conditioning equipment, verified all components operating within manufacturer specifications, and conducted test run to confirm proper system performance.