Your Trusted Home Services Team in Rochester, MN

Responded to service call for water heater with pilot light failure. Upon arrival, found pilot light extinguished on A.O. Smith 50-gallon natural gas water heater (Model GCG 50 400). Successfully relit pilot light and verified proper ignition and operation without complications.

Completed membership electrical inspection with FRM protocol. Identified washer circuit lacking required GFCI protection per NEC standards. Documented electrical panel configuration and existing wiring conditions. Provided estimate for GFCI installation to bring laundry circuit into code compliance.

Responded to service call for blinking indicator lights on humidifier and furnace system. Successfully replaced furnace filter and reset humidifier control panel to clear maintenance alert. Inspected humidifier pad condition and verified proper operation of Aprilaire humidifier unit. All systems tested and confirmed functioning normally upon completion.

Responded to no heat call on residential furnace system that had been inoperative for several days. Upon arrival, performed diagnostic evaluation of the aging beige-cased furnace unit located in basement mechanical room. Opened access panel and inspected internal components including blower motor, fan assembly, and electrical system. Testing confirmed failed control board as root cause of system failure. Documented equipment condition through photography showing open furnace compartment with visible wiring and mechanical components, as well as adjacent Lennox unit in same utility space. Provided detailed repair estimate to address control board replacement and coordinated with project manager for scheduling of necessary repairs to restore heating functionality to the residence.

Responded to no heat call on 10+ year old furnace system. Upon inspection, identified dirty flame sensor preventing ignition cycle and failing capacitor with low microfarad reading. Cleaned flame sensor to restore proper flame detection and replaced defective capacitor. Tested system operation and confirmed unit cycling properly with normal heating function restored.

Responded to callback for heating system blowing cold air and failing to operate, with same error code present from earlier service visit. Performed comprehensive diagnostic check of all components that could trigger system lockout, inspected and documented condition of air filter showing significant dust accumulation and discoloration.

Completed preventive maintenance agreement service on Lennox outdoor condensing unit. Performed comprehensive tune-up including system inspection, cleaning, and testing of all components. Unit operating within normal parameters with no deficiencies noted.

Completed preventive maintenance agreement on Lennox residential air conditioning system. Performed standard AC maintenance procedures including system inspection and operational checks. Identified damaged fan shroud requiring replacement to ensure proper airflow and protect internal components.

Completed preventive maintenance agreement service on residential air conditioning system. Due to cold ambient temperatures, unable to obtain accurate refrigerant pressure readings; performed visual inspection of outdoor condensing unit and verified all accessible AC components for proper condition and operation.

Completed electrical inspection and provided FRM (Fix Right Method) assessment. Identified washer location lacking required GFCI protection per current electrical code requirements. Documented findings with photographs and provided estimate for necessary corrections to bring installation into compliance.

Responded to kitchen leak initially suspected to be from dishwasher but identified as failed 1/4" stainless steel braided supply line to ice maker at connection point. Previous repair attempt by another company had only applied temporary tape wrap without addressing root cause. Replaced defective braided supply line with new unit to eliminate active leak and prevent further water damage to flooring and cabinetry.

Completed preventive maintenance agreement service on residential air conditioning system. Performed tune-up procedures including cleaning and inspection of main AC components; unable to obtain accurate performance readings due to low ambient temperatures. Unit exterior and surrounding area in good condition with proper drainage and clearances maintained.

Responded to service call for non-functioning outlets and tripping breaker. Upon inspection, identified faulty outlets requiring replacement and determined that a window air conditioning unit was overloading the circuit, causing the breaker to trip repeatedly. Replaced defective outlets to restore proper function. Recommended installation of a dedicated circuit for the window AC unit to prevent future overload conditions and ensure safe operation of the appliance.

Responded to callback for furnace blowing cold air and not shutting off. Found heavily soiled air filter restricting airflow and causing system malfunction. Replaced dirty filter with new unit, restored proper airflow, and tested system to verify normal heating operation and proper cycling.

Responded to service call for light fixture replacement. Successfully removed existing ceiling-mounted light fixtures and installed two customer-provided replacement fixtures in residential setting. Verified proper electrical connections, tested functionality of all bulb sockets, and ensured secure mounting to ceiling junction boxes. All fixtures operating correctly upon completion.

Completed installation of replacement control board and transformer on HVAC system. Unit tested and verified operational upon completion, with all electrical connections properly secured and system functioning within normal parameters.

Responded to service call for non-operational furnace with reported water damage. Upon inspection, confirmed water intrusion had affected internal components including condensate drainage system and electrical connections. Documented extent of damage through photographic evidence showing compromised wiring, affected control modules, and water-damaged mechanical components. Provided estimate for necessary repairs to restore unit to proper working condition.

Responded to service call for refrigerator water line shut-off valve installation. Customer had new refrigerator delivered that required a dedicated shut-off valve within 3 feet of the appliance connection point. Successfully installed shut-off valve in basement utility area near water heater to meet manufacturer specifications and provide proper water supply control for the refrigerator ice maker and water dispenser.

Responded to a non-functioning water softener service call and performed on-site water hardness testing, which measured 19 parts per million. Upon inspection, identified the unit as a Superior brand water softener that is outside our service capabilities. Provided the customer with a replacement softener installation estimate via email.

Performed comprehensive tune-up on 25-year-old furnace system that had never received prior maintenance service. Cleaned heavily soiled blower wheel and replaced deteriorated humidifier pad to restore proper system operation and airflow efficiency. Inspected evaporator coil, air filter, and all accessible components to ensure optimal performance.