Your Trusted Home Services Team in Rochester, MN

Responded to service call for leaking water heater. Upon arrival, diagnosed tank failure with active water leak originating from the tank body of the existing unit. Documented conditions with photographs showing 50-gallon natural gas power vent water heater with compromised tank integrity. Provided estimate for replacement with new 50-gallon short power vent natural gas water heater.

Performed comprehensive tune-up on Carrier outdoor condensing unit. Completed full system inspection, verified proper operation of all components, and confirmed unit is functioning within manufacturer specifications with no deficiencies noted.

Responded to service call for master bathtub drain issue. Removed deteriorated lift and turn drain assembly that had dried out and was no longer functioning properly. Installed new lift and turn drain assembly with fresh gasket and plumber's putty to ensure proper seal. Tested system by running water through tub drain and verified complete functionality with no leaks detected.

Completed routine air conditioning tune-up on residential split-system outdoor condensing unit. Performed standard maintenance procedures including inspection of condenser coils, fan assembly, and refrigerant lines. Unit found to be in proper working condition with no deficiencies noted or repairs required.

Responded to service call for dryer vent disconnection issue. Upon arrival, found flexible aluminum ductwork repeatedly detaching from dryer unit due to improper securing method with incorrect tape application. Properly secured dryer vent connection using appropriate materials and techniques to ensure reliable attachment at appliance junction point, resolving the disconnection problem.

Completed callback service to address refrigeration system issues. Recovered existing refrigerant, replaced thermostatic expansion valve (TXV) and filter drier, then recharged system with fresh refrigerant. During service, identified liquid line service valve leaking and failing to properly seat in both top and bottom positions. Documented equipment condition with photos. Attempted to provide quote for service valve replacement but pricing was unavailable at time of service.

Responded to service call for second opinion on furnace diagnosis. Upon arrival, performed thorough inspection of heating system and confirmed presence of cracked heat exchanger, which poses potential safety hazard due to possible carbon monoxide leakage. Additionally identified clogged evaporator coil restricting airflow and reducing system efficiency. Documented findings with photographic evidence showing internal mechanical components, piping assembly, electrical connections, heat exchanger fins, and coil condition. Reviewed safety concerns with occupant regarding cracked heat exchanger and recommended immediate system replacement. Scheduled follow-up appointment with project manager to provide complete system replacement estimate and discuss available equipment options.

Responded to no cooling call on residential air conditioning system. Upon arrival, diagnosed failed blower motor as cause of no airflow. Replaced defective blower motor and module to restore proper system operation and cooling functionality.

Completed comprehensive air conditioning tune-up and maintenance service on outdoor condensing unit. Performed all standard maintenance procedures including inspection, cleaning, and system testing. Unit operating within normal parameters with no issues identified.

Responded to service call for air conditioning system not cooling efficiently. Upon inspection, diagnosed Lennox condenser unit as low on refrigerant charge. Advised customer that system requires either leak detection and repair or full system replacement to restore proper cooling operation.

Responded to no cooling complaint on residential air conditioning system. Found heavily clogged air filter restricting airflow, which was the cause of reduced cooling performance. Removed the severely contaminated filter and installed new replacement filter, restoring proper system airflow and cooling operation.

Responded to a clogged toilet with sewage backup into the bathroom. Upon arrival, diagnosed that the blockage was located beyond the toilet fixture in the main drain line. Assessed the situation and determined that specialized drain cleaning equipment would be required to clear the obstruction in the building's plumbing system, resulting in a referral for additional service.

Responded to service call for reported AC leak in attic space. Upon inspection, discovered the air conditioning condensate drain line had snapped, causing water discharge into the attic area. Removed the damaged section of PVC pipe and installed new replacement piping to restore proper drainage function. Verified system operation and confirmed condensate is now draining correctly through the repaired line.

Performed warranty replacement of condenser fan motor on Lennox outdoor unit. Coordinated site access, removed failed motor, installed new motor assembly, and verified proper operation. Unit tested and returned to service with all components functioning correctly.

Responded to emergency service callback for persistent gas odor following previous repair attempts. Upon arrival, located source of leak at water heater gas supply connection. Inspected flare nut fitting on copper gas line and found connection had loosened. Tightened flare nut to proper torque specification and performed leak detection test to verify repair. No gas odor detected after correction, system returned to safe operating condition.

Responded to gas leak emergency after utility company identified leaking union fitting on gas line. Replaced corroded threaded union connection to eliminate leak and restore safe gas service to the system.

Responded to a service call for a reported leak between the kitchen sink and dishwasher at a rental property. Upon arrival, inspected the under-sink plumbing and cabinet area, examining the white PVC drain assembly including the P-trap configuration and connections. Investigated the reported leak concern and assessed the drain system for potential clogs affecting proper water flow. Documented the existing plumbing configuration and cabinet conditions with photographs showing the sink drain assembly, storage area, and overall kitchen sink installation with stainless steel double-basin sink and fixtures.

Responded to no cooling call on residential air conditioning system. Upon arrival, found outdoor unit motor not running. Diagnosed tripped breaker at electrical panel. Measured compressor start-up amperage at 5.2 amps, which caused breaker to trip. Replaced faulty circuit breaker to restore proper electrical protection and system operation. Unit tested successfully after repair.

Responded to no cooling call with reported burning smell from outdoor unit. Upon inspection, diagnosed failed outdoor capacitor on 10+ year old air conditioning system. Replaced defective capacitor, restoring proper operation to the condenser unit and resolving the no cool condition.

Responded to water heater leak emergency and identified pinhole leak in copper supply piping. Completed repair of affected pipe section to restore system integrity and prevent further water damage. System tested and verified operational upon completion.