Your Trusted Home Services Team in Rochester, MN

Responded to no cooling call with outdoor unit making buzzing noise and non-operational condenser fan. Diagnosed failed capacitor, replaced defective component, and restored system to normal operation.

Responded to no cooling complaint on Lennox outdoor condensing unit. Performed thorough leak search on refrigerant system with no leaks detected. Verified system operation and confirmed unit functioning properly.

Responded to service call for seven-year-old Goodman air conditioning system experiencing intermittent circuit breaker tripping. Upon arrival, performed diagnostic testing on the condenser unit and electrical components. Attempted to replicate the tripping condition through multiple system cycles but was unable to reproduce the fault during service visit. Inspected electrical panel wiring and connections for signs of overheating, loose connections, or component failure. All visible wiring and terminals showed normal wear consistent with system age. To address potential starting current issues that could cause intermittent breaker trips, installed a hard start capacitor kit on the compressor. This component reduces inrush current during compressor startup, which is a common cause of nuisance tripping in aging systems. Verified proper electrical connections, secured all panel covers, and cycled system multiple times to confirm stable operation. System operated normally throughout testing

Responded to no cooling complaint on residential air conditioning system. Upon inspection, found unit operating with low refrigerant charge. Performed system evaluation including outdoor condenser unit and indoor evaporator coil. Documented equipment condition with photos showing outdoor condenser positioned against exterior wall and indoor coil assembly in attic space with visible dust accumulation on fins. Due to advanced age of system and refrigerant loss, recommended full system replacement as most cost-effective solution rather than repair. Customer's family contact was advised of findings and replacement recommendation.

Responded to gas leak at A.O. Smith ProMax tanked water heater. Upon inspection, identified active gas leak at old shut-off valve on 1/2" gas line running from main gas supply to water heater. Gas line had been previously disconnected from main line but remained leaking at the defective shut-off valve. Safely disconnected and removed the faulty gas valve, then plugged the line to eliminate the immediate hazard. Provided estimate for complete replacement of gas line from main supply to water heater, including installation of new shut-off valve to restore safe gas service to the unit.

Responded to a clogged drain service call and found the laundry drain backing up into the utility sink in the mechanical room. Upon inspection, identified heavy grease buildup in the cast iron drain line causing the blockage. Deployed cable machine and ran 39 feet into the drain line to clear the obstruction. Successfully opened the drain to restore partial flow; however, significant grease accumulation remains in the line. Advised that hydro jetting service will be required to fully remove all grease deposits and restore optimal drainage performance in the cast iron piping system.

Responded to cooling complaint on American Standard residential AC system. Found condenser coil heavily plugged with debris restricting airflow and system slightly low on refrigerant charge. Performed condenser coil cleaning to restore proper heat exchange and prepared estimate for refrigerant recharge and further repairs.

Responded to water leak issue at furnace where condensate was bypassing the pump and leaking from the side of the unit. Diagnosed backed up condensate drain line at the hose connection entering the crawl space. Cleared blockage from drain line to restore proper drainage flow. Advised that drain line may require replacement in the future due to condition and recurring blockage issues.

Responded to no cooling complaint on residential air conditioning system. Upon arrival, found indoor temperature at 87°F with unit cycling and producing abnormal noise. Diagnosed failed condenser fan motor preventing proper heat rejection. Given the age and overall condition of the 10+ year old system, recommended full system replacement rather than repair. Installed new air filter as requested and discussed maintenance options and basic thermostat replacement with homeowner.

Responded to service call for two toilet malfunctions in residential bathroom. Primary issue involved toilet continuously running after flush cycle completion. Secondary issue concerned inadequate water refill in bowl after flushing. Upon inspection, identified failed fill valve and deteriorated flapper as root causes. Tank interior exhibited significant water discoloration and mineral sediment buildup, indicating hard water conditions and component degradation. Fill valve assembly showed wear on float mechanism affecting proper shutoff function. Rubber flapper valve demonstrated loss of seal integrity, preventing complete closure and causing constant water flow into bowl. Performed complete toilet rebuild, replacing fill valve assembly and flapper valve with new components. Restored proper flush and refill operation to both fixtures. System tested and verified functional upon completion.

Responded to service call and reconnected toilet in master bathroom. Secured toilet to floor flange, reconnected water supply line, and tested for proper operation and leaks. Installation of toilet completed successfully with all connections verified and fixture functioning properly.

Responded to a water leak caused by a burst outdoor spigot that was leaking into the interior walls when in use. Accessed the affected area through an interior wall opening, disconnected and removed the failed outdoor faucet, and installed a new replacement unit. Restored water service to the home and verified proper operation with no leaks detected.

Responded to service call for water heater replacement. Successfully installed customer-supplied Richmond brand tanked water heater in basement utility room. Connected copper supply lines to unit, ensuring proper integration with existing plumbing infrastructure and secure fittings. Verified all connections for leaks, confirmed proper operation, and removed old unit from premises.

Responded to no cooling complaint on air conditioning system. Upon arrival, found tripped breaker at electrical panel. Reset breaker and verified system operation - air handler running properly with adequate airflow, condenser unit operating within normal parameters. Conducted system diagnostics and found no electrical faults or operational issues causing the breaker trip. System restored to normal cooling operation. During inspection of mechanical room, observed active water leak from storage tank on gas water heater. Documented condition with photographs and provided estimate for water heater replacement due to tank failure.

Responded to service call for continuously running toilet. Upon inspection, diagnosed faulty fill valve and flapper assembly causing persistent water flow after flush cycle. Successfully rebuilt tank with replacement components, restoring proper flush and fill operation.

Responded to no cooling complaint at residence with elderly occupant experiencing discomfort from heat. Diagnosed issue as malfunctioning power saver device interrupting 24V control circuit, preventing system operation. Disconnected faulty power saver to restore proper voltage to thermostat circuit and verified system cooling functionality. Replaced furnace filter as part of service call to ensure optimal airflow and system efficiency.

Responded to service call for leaking water heater. Upon arrival, confirmed active leak from existing A.O. Smith tanked water heater requiring immediate replacement. Removed failed unit and installed new A.O. Smith residential water heater with proper venting and code-compliant connections. Connected all copper supply lines, installed temperature and pressure relief valve with discharge piping, and integrated system with existing water softener. Tested all connections for leaks, verified proper operation, and ensured system was functioning correctly before departure.

Completed installation of customer-supplied bidet attachment on existing two-piece toilet in residential bathroom. Unit was successfully mounted to toilet bowl, water supply line connected, and all control functions tested to ensure proper operation. Installation verified with no leaks detected at connection points.

Responded to no cooling call on 10+ year old system. Upon arrival and inspection, found condenser fan motor operating normally. Verified unit functionality with no issues present at time of service. Possible intermittent concern or customer misunderstanding of normal operation.

Responded to customer concern regarding aging water heater. Upon arrival, assessed existing A.O. Smith tanked water heater unit and determined replacement was necessary due to age and condition. Completed full water heater replacement, installing new unit with proper copper pipe connections, shut-off valves, and venting system. Ensured all plumbing connections were properly soldered and sealed, with red-handled ball valves installed for maintenance access. System tested and verified operational upon completion.