Your Trusted Home Services Team in Rochester, MN

Arrived on-site to assess water softener system that was no longer softening water effectively. Upon inspection and diagnostic testing, determined the water softener unit had failed and was beyond repair. Removed the existing failed water softener system and replaced it with a new unit, ensuring proper installation of inlet and outlet connections, electrical hookup, and system programming. Also provided estimate for future bidet installation as requested.

Responded to service call for toilet continuously running and tank constantly filling. Upon inspection, diagnosed failed fill valve assembly as the cause of the issue. Removed tank lid and performed complete rebuild of the fill valve mechanism to restore proper operation and eliminate water waste.

Completed comprehensive duct and dryer vent cleaning service to address significant dust and debris accumulation throughout the ventilation system. Pre-service inspection revealed heavy buildup of particulate matter coating the interior duct walls, with visible gray dust creating a matted, fibrous texture along the circular ductwork surfaces. Utilized professional duct cleaning equipment to thoroughly remove accumulated contaminants from the metallic corrugated ductwork, paying special attention to the ridges and valleys where debris had settled. Cleaned all accessible vents and registers, and performed complete dryer vent cleaning to restore proper airflow and reduce fire hazard risk. System now operating with improved air quality and ventilation efficiency.

Responded to inspection correction requiring continuous white grounded conductor for number 6 wire in electrical panel. Pulled and installed new continuous white grounded wire to meet code requirements, replacing previous non-compliant wiring configuration.

Responded to callback for boiler system locked out due to low pressure. Upon arrival, found system pressure at 2 PSI, below operational threshold. Refilled heating system and restored pressure to 24 PSI. Cycled system to verify proper operation and confirmed all baseboard heating zones functioning correctly.

Responded to service call for slow-draining tub and corroded washing machine water supply valves. Upon inspection, found two shut-off valves connecting to the washing machine supply lines were severely corroded and required replacement. Successfully removed old corroded valves and installed new shut-off valves with wheel handles for both hot and cold water supply lines. Connected flexible braided stainless steel supply lines to the new valves and verified proper water flow and shutoff functionality. Tested washing machine connections for leaks and confirmed all plumbing connections were secure and operational.

Responded to kitchen sink faucet leak where the faucet body was actively leaking. Upon inspection, determined the faucet required replacement due to internal body failure that could not be effectively repaired, and successfully replaced the defective unit to restore proper function and eliminate the leak.

Responded to a pinhole leak on a 1/2" copper water line exiting the water softener. Located the compromised section of pipe, cut out the damaged portion, and installed new copper piping with proper fittings and joints. System was tested and restored to full operational status with no further leaks detected.

Responded to report of oil-like substance on furnace filter. Upon inspection, identified rust-colored residue appearing to be from a minor condensate leak. Operated furnace through complete cycle and monitored condensate system with no active leaking observed. Performed combustion analysis and preventive maintenance assessment of unit, verifying all components operating within normal parameters.

Responded to service call for water leaking from furnace and no cooling issue. Upon inspection, found unit was low on refrigerant. Inspected MERV 14 air filter showing proper installation with diagonal wire mesh support structure. Evaluated complete HVAC system including gray metal furnace unit with white PVC exhaust/intake venting configuration, wall-mounted control equipment, and air filtration system. Due to the age and overall condition of the equipment, provided estimates for repair options and recommended full system replacement as the most cost-effective long-term solution.

Completed basement lighting upgrades including retrofitting three 8-foot fluorescent strip lights to LED technology. Replaced outdated under-cabinet fluorescent fixtures in laundry area with new LED fixtures, removed upper cabinet lights, and properly secured all associated wiring. Installed new smoke detector to bring system up to current safety standards.

Responded to a water leak at the main shut off valve. Upon inspection, identified the leak was caused by loose packing around the valve stem rather than a faulty O-ring. Tightened the packing nut to compress the packing material and create a proper seal, which successfully stopped the leak. No parts replacement was necessary.

Arrived on-site after 1pm to assess existing water treatment system and provide estimate for replacement. Evaluated current two-piece water softener installation, which included a tall blue cylindrical softener tank with electronic control head, along with accompanying WaterSPA brine tank and reverse osmosis filtration manifold system. Documented existing equipment configuration and provided comprehensive estimate for new two-piece water softener unit replacement.

# HVAC Service - No Heat 10+ years old Responded to no heat call on aging HVAC system. Upon arrival, unit displayed 3 LED blinks indicating pressure switch, inducer motor issue, or open limit control circuit. Performed diagnostic testing with digital multimeter on electrical control panel and circuitry. Inspection revealed birds nest obstruction in exhaust vent preventing proper draft and airflow. Cleared nest material from exhaust termination point at exterior of structure. Verified proper inducer motor operation and pressure switch functionality after obstruction removal. System restored to normal heating operation with adequate air circulation.

Responded to service call for non-functioning water softener system. Upon inspection, discovered the unit had been inadvertently placed in bypass mode, preventing soft water from circulating through the home. Repositioned the bypass valve to restore the softener to active service mode, immediately resolving the issue and returning the system to normal operation.

Responded to service call for leaking toilet and clogged drains. Diagnosed faulty fill valve in toilet tank causing leak. Rebuilt toilet with new fill valve assembly and snaked multiple drains to restore proper drainage throughout the property.

Arrived on-site and conducted assessment for ceiling fan installation to replace existing five-light chandelier fixture with bronze finish and frosted glass shades. Evaluated electrical box support requirements, switch configuration, and clearance specifications for proposed ceiling fan installation in room with vaulted ceiling. Provided detailed estimate for removal of current pendant-style lighting fixture and installation of customer-supplied ceiling fan, including necessary electrical connections and mounting hardware requirements.

Responded to service call for AC condensation issues affecting garage ductwork. Upon arrival, inspected the condensation damage on ceiling and wall surfaces where moisture from the ductwork had caused deterioration of drywall materials. Documented extensive water damage with visible holes in ceiling material and compromised paint surfaces near duct installation. Photos captured for management review to determine appropriate remediation approach. Customer notified that recommendation and course of action will be coordinated with management regarding condensation mitigation solutions for the garage ductwork system.

Responded to investigate reported refrigerant leak in system lineset. Performed comprehensive leak search and confirmed active leak in existing lineset due to severe corrosion and deterioration. Replaced damaged lineset to restore system integrity and prevent further refrigerant loss.

Performed routine maintenance flush on tanked water heater in basement utility area. Drained sediment buildup from tank bottom, flushed system until water ran clear, and verified proper operation of all connections and components upon completion.