Your Trusted Home Services Team in Rochester, MN

Arrived on-site during scheduled morning window to assess existing tanked water heater system and provide replacement estimate. Performed comprehensive evaluation of current water heater installation, including inspection of venting configuration, plumbing connections, electrical components, and associated utility room equipment. Documented existing system setup with detailed photographs showing the water heater, surrounding plumbing infrastructure, water treatment systems, and mechanical room layout. Prepared estimate for complete water heater replacement service.

Completed electrical safety inspection identifying multiple GFCI protection deficiencies. Found exterior GFCI outlet failed to trip and reset properly, requiring replacement of both the receptacle and weatherproof cover. Identified washing machine circuit lacking required GFCI protection per current electrical code standards. Documented findings with photographs and provided estimates for necessary corrective work to bring installations into compliance.

Responded to service call for multiple plumbing issues including a leak in the outdoor water line and a leaking garbage disposal requiring replacement. Upon arrival, discovered significant water damage in the basement area with visible staining and mineral deposits on the concrete floor, indicating active moisture intrusion from the compromised water line. Located and repaired the leak in the outdoor water line supply system, which had been causing water infiltration into the basement space. Proceeded to address the kitchen garbage disposal issue. Removed the failed disposal unit exhibiting active leaking and installed a new replacement unit, ensuring proper mounting, drain connections, and electrical hookup. Tested the new disposal for proper operation and verified all connections were secure with no leaks present. Confirmed water supply lines were functioning correctly and all plumbing connections were watertight throughout the affected areas.

Responded to no cooling complaint on 10-year-old Lennox unit that was short cycling every 30 seconds. Found system completely flat with no refrigerant charge. Noted severely clogged air filter restricting airflow. Recharged system to manufacturer specifications and added UV dye to aid in future leak detection if needed.

Responded to service call for water softener backwashing into utility sink with strong metallic odor. Upon inspection, determined the water softener system had failed and was discharging improperly. Recommended and scheduled unit replacement due to system failure beyond repair.

Responded to no power emergency call caused by rainwater intrusion into main electrical panel. Upon arrival, found panel had been exposed to water leak but was completely dry at time of inspection. Performed comprehensive panel inspection, verifying all circuit breakers, bus bars, and electrical connections for proper operation and safety. Confirmed no water damage to internal components and all circuits functioning correctly. Verified homeowner had taken appropriate action during the incident. Restored full power to residence with all systems operational.

Completed preventative maintenance agreement on residential air conditioning system. Performed comprehensive inspection of outdoor condensing unit, including visual assessment of electrical connections, refrigerant lines, and drainage components. Unit found in operational condition with all components functioning within normal parameters.

Responded to a leaking water heater call and arrived on-site to find an AO Smith tanked water heater with active leak originating from the tank bottom. Upon inspection, confirmed the unit still had hot water but the tank integrity was compromised, requiring replacement. Provided estimates for both 40-gallon and 50-gallon power vent water heater replacement options.

Responded to service call for water accumulation around furnace. Upon inspection, identified improperly pitched condensate drain line on evaporator coil causing water backup. Adjusted drain line to proper pitch using level to ensure adequate gravity flow and prevent future water pooling around unit.

Responded to service call for heat pump system overheating home beyond thermostat setpoint with inconsistent furnace fan operation and continuous humidifier water flow. Upon arrival, diagnosed main floor zone damper failing to close completely, causing system to overheat living space particularly during nighttime hours. Inspected Honeywell programmable thermostat and reviewed scheduling settings with homeowner, who adjusted temperature programming to compensate for damper malfunction. Examined inverter-driven heat pump outdoor unit, verifying proper operation of variable-speed compressor controls and electronic components. Recommended zone damper replacement to resolve overheating issue and restore proper zone control functionality. Noted concerns may be related to recent installation work requiring follow-up.

Responded to water heater leak originating from the temperature and pressure relief valve. Inspected the unit and confirmed the TP valve was actively leaking. Replaced the defective temperature and pressure relief valve with a new unit, restoring proper function and eliminating the leak.

Performed comprehensive preventive maintenance agreement service on residential split system air conditioning unit. Completed full inspection of indoor Lennox air handler and outdoor condenser unit, including visual assessment of equipment condition, verification of proper operation, and documentation of system specifications. All components found operating within normal parameters with no immediate service needs identified.

Responded to no heat call for propane furnace running continuously but blowing cold air. Upon inspection, found heavily soiled air filter restricting airflow and faulty gas valve displaying E3 error code on control board. Replaced dirty filter and defective gas valve, restoring proper heating operation to system.

Completed scheduled preventive maintenance on residential air conditioning system. Performed comprehensive inspection of outdoor condenser unit, verified proper operation of all components, and documented equipment condition with photographic records. Unit found in satisfactory operating condition with no immediate service needs identified.

Responded to customer complaint of rotten egg odor emanating from tanked water heater in basement. Upon inspection, identified severely deteriorated anode rod as source of sulfur smell, a common issue when magnesium or aluminum anode rods react with sulfate-reducing bacteria in the water supply. Removed and replaced worn anode rod with new unit to restore corrosion protection for tank interior. Performed system shock treatment by introducing bleach solution into water heater to eliminate bacteria causing odor. Flushed and sanitized entire system to ensure complete bacterial elimination and restore water quality.

Responded to service call for furnace exhaust vent issue. Upon arrival, found the rooftop vent cap had completely detached from the exhaust termination point. Inspected the damaged component and confirmed the vent cap assembly was broken and required replacement. Documented the condition with photographs showing the separated cap and weathered vent termination. Scheduled return visit for Monday to install new vent cap and restore proper exhaust ventilation system operation.

Responded to service call for non-operational hot tub. Upon inspection, discovered faulty disconnect switch with melted interior components, which was preventing power delivery to the unit. Diagnosed the electrical failure and documented the damaged disconnect assembly. Stripped and prepared wiring for replacement work, including proper sizing of conductors. Installed new disconnect switch assembly with appropriate mounting hardware, ground wire connections, and terminal connections. Verified all electrical connections were secure and properly torqued. Provided estimate for completed repair work.

Responded to service call for air handler with broken filter cabinet door that was not sealing properly. Upon arrival, inspected the HVAC system and confirmed the filter housing was damaged and unable to maintain proper seal. Unit requires 20x25x5 filter media. Temporary repairs were attempted using metallic duct tape to secure the broken cabinet door and improve seal integrity. Documented existing conditions with photographs showing the damaged beige metal filter cabinet housing with tape application and visible structural compromise. Recommended replacement of the filter cabinet assembly to restore proper system operation and maintain air quality standards.

Responded to service call regarding potential sewage ejector pump malfunction after sponge was reportedly flushed down toilet. Upon arrival, performed diagnostic inspection of the sewage ejector pump system in basement. Conducted operational test by filling basement tub with water and draining to verify pump functionality. Confirmed sewage ejector pump activated properly and ejected wastewater as designed. Determined pump was operating within normal parameters with no blockages or mechanical issues present. System functioning correctly with no further action required.

Completed comprehensive plumbing inspection for new home purchase. Identified two critical deficiencies: absence of shut-off valve on water heater and missing shut-off valve on water main after the meter. Inspected all accessible plumbing fixtures including bathroom sink with chrome faucet and standard toilet installation. Documented findings with photographs for reference. Recommended installation of both shut-off valves to meet code requirements and provide proper water control for emergency situations and future maintenance needs.