Your Trusted Home Services Team in Rochester, MN

Responded to no cooling complaint on R-410A system. Upon arrival, found system completely flat with suction pressure at -7.4 psig and liquid pressure at 26.5 psig, confirming total refrigerant loss. Performed leak search, located and repaired refrigerant leak, then recharged system to proper operating levels.

Completed scheduled preventive maintenance agreement on Lennox outdoor air conditioning condenser unit. Performed comprehensive tune-up including system inspection, cleaning, and operational testing with no deficiencies found; unit operating within normal parameters.

Performed comprehensive air conditioning tune-up on Lennox condensing unit. Completed standard maintenance protocol including inspection of all components, refrigerant line check, and system performance verification. Unit found to be operating within normal parameters with no deficiencies identified.

Responded to service call for heat pump system that had been inoperative throughout the winter season. Upon arrival and diagnostic inspection, identified failed control board as the root cause of system malfunction. Removed defective circuit board from control unit and installed replacement board, restoring full system functionality. Provided warranty information to address customer inquiry regarding equipment coverage.

Responded to service call for Aprilaire whole-house humidifier with blinking indicator light. Performed humidifier maintenance by replacing water panel filter pad. Tested system operation to verify proper functionality and confirmed humidifier was operating correctly upon completion.

Responded to a leaking water main shut-off valve located in the mechanical room prior to the water meter. Upon inspection, found the main shut-off valve exhibited severe corrosion and deterioration with active leaking. Documented the condition with photographs showing extensive rust and compromised valve integrity. Determined that the corroded shut-off valve is positioned on the city side of the meter, making it the responsibility of the municipal water department (RPU) for repair or replacement. Advised customer to contact RPU water department directly to schedule necessary repairs to the city-owned infrastructure.

Completed preventive maintenance agreement service on Lennox air conditioning system. Performed comprehensive tune-up including system inspection, cleaning, and operational testing. Unit found in proper working condition with no deficiencies noted; all components operating within manufacturer specifications.

Responded to a return service call to address a leaking issue originating from the collector box. Accessed and inspected the collector box plug assembly, identified faulty cap as the source of the leak, and successfully replaced the defective cap to resolve the water intrusion problem.

Responded to service call for leaking water heater in residential utility area. Upon arrival, performed visual inspection and confirmed active water leak originating from the tank itself, with visible water accumulation on concrete floor beneath unit. Determined tank failure was beyond repair and recommended complete water heater replacement to prevent further water damage and restore hot water service to the property.

Completed scheduled preventative maintenance on residential Bryant air conditioning system. Performed comprehensive inspection of outdoor condenser unit, verified proper operation of all components, and documented equipment condition with photos. Unit found to be in good working order with no immediate repairs required at time of service.

Responded to emergency call for pinhole leak in residential copper water line. Located leak on 1/2" copper water main immediately downstream of the water meter. Shut off water supply and removed damaged section of pipe and compromised fitting. Installed new copper pipe and fittings to code specifications. Restored water service to the residence and verified all plumbing systems were functioning properly with no additional leaks detected.

Completed preventive maintenance agreement service on residential air conditioning system. Performed comprehensive inspection of outdoor condenser unit, verified proper operation of all components including fan motor and compressor, and replaced indoor air filter with new pleated media filter to ensure optimal system airflow and efficiency.

Responded to service call for furnace switch wiring issue. Upon arrival, found damaged wiring at furnace switch location that required immediate attention for safe operation. Properly taped and secured exposed wires, reconnected all electrical connections to code specifications, and reinstalled the furnace switch. Verified proper operation of electrical panel and circuit breakers serving the furnace circuit, ensuring all connections were secure and safely terminated.

Responded to service call for leaking water heater. Upon arrival, confirmed active leak from tank requiring full unit replacement. Removed existing failed water heater and installed new A.O. Smith ProMax tanked water heater. Connected copper water supply lines, installed new flexible gas line with shut-off valve, and properly vented unit with metallic flue pipe. Tested all connections for leaks, verified proper gas flow and combustion, and ensured system operational before departure.

Completed scheduled preventive maintenance on residential air conditioning system. Performed comprehensive tune-up including inspection of condenser unit, verification of operational parameters, and system optimization. Unit found operating within normal specifications with no deficiencies noted.

Responded to no hot water complaint and diagnosed 50-gallon atmospheric vent water heater with failed burner assembly due to corrosion, rendering unit inoperable. Inspected gas combustion system and determined burner assembly deterioration prevented proper ignition and operation. Presented repair versus replacement options, and customer elected full water heater replacement. Scheduled return visit with two-person crew to complete water heater changeout and ensure proper installation of new unit.

Responded to service call for non-functioning electrical outlets and Ethernet ports throughout the residence. Diagnosed faulty circuit breaker that would not reset properly. Removed defective breaker from electrical panel and installed new replacement breaker to restore power to affected circuits.

Completed comprehensive duct cleaning service for residential HVAC system. Removed accumulated dust, debris, lint, and fibrous material from ductwork and ventilation components, including thorough cleaning of all accessible vents and registers. System components inspected and documented, with significant buildup noted on mechanical fittings and duct surfaces prior to cleaning.

Completed one-time air conditioning tune-up on residential outdoor condensing unit. Performed standard preventive maintenance inspection, verified proper system operation, and confirmed all components functioning within normal parameters. Unit operating efficiently with no issues identified.

Responded to kitchen faucet continuously dripping due to failed cartridge and deteriorated o-rings. Removed old Moen single-lever faucet and installed new Moen kitchen faucet with side sprayer. Inspected washer hookups for reported leaks and addressed accessible plumbing concerns during the service call.