Your Trusted Home Services Team in Rochester, MN

Responded to no cooling complaint at mobile home location. Upon arrival, confirmed air conditioning system was completely inoperative. Performed diagnostic evaluation and traced issue to failed circuit breaker in main electrical panel serving the outdoor condensing unit. Breaker would not reset and showed signs of failure. Advised customer that electrical repairs fall outside scope of HVAC service and recommended scheduling licensed electrician to replace defective breaker before system can be restored to operation.

Responded to service call for malfunctioning WaterSoft Legacy View water softener system (Model DS24-3, 24K ISO III). Upon inspection, discovered brine tank was full of water, indicating regeneration cycle failure. Diagnosed control valve malfunction preventing proper brine draw and backwash cycles. Documented system specifications and photographed control head display readings and installation configuration for parts ordering purposes. Customer will obtain replacement parts directly through WaterSoft company, and technician will return for installation upon parts arrival.

Performed comprehensive tune-up on Lennox outdoor condensing unit. Completed standard maintenance protocol including inspection of all major components, cleaning of condenser coil, verification of electrical connections, and refrigerant pressure checks. Unit operating within normal parameters with no deficiencies noted.

Responded to no cooling complaint on aging outdoor condensing unit. Upon arrival, diagnosed failed compressor causing circuit breaker to trip repeatedly. Unit showed significant age-related wear and deterioration. Provided estimate for compressor replacement and discussed repair options with property owner.

Responded to no cooling complaint on outdoor condensing unit located under deck. Upon arrival, system was evaluated and tested. Unable to recreate reported issue as unit powered on normally and cycled properly through all operational phases. System ran without fault during service visit.

Responded to service call for loud fan noise on residential AC unit. Upon inspection, identified loose side panel causing vibration and rattling sounds. Secured panel and discovered unit was low on refrigerant charge. Checked system pressures and confirmed refrigerant leak present. Documented equipment condition with photos showing outdoor condenser unit installation, surrounding components, and overall system layout. Presented customer with repair options including leak detection/repair with refrigerant recharge versus full system replacement based on age and condition of equipment.

Responded to service call for American Standard air conditioning system experiencing loud hammering noise at condenser unit. Upon arrival, observed system cycling on and off intermittently. Diagnostic testing revealed unit was cutting out on low pressure switch and restarting once refrigerant pressure recovered, indicating active refrigerant leak in system. Given the age of the equipment (manufactured 2019) and severity of refrigerant loss, recommended customer consider system replacement versus leak detection and repair with refrigerant recharge. Customer advised of options and associated considerations for each approach.

Responded to no cooling complaint on residential air conditioning system. Upon arrival, discovered main electrical breaker in off position. Reset breaker to restore power to unit and performed complete preventive maintenance service to ensure proper system operation.

Responded to no cooling call with outdoor unit making buzzing noise and non-operational condenser fan. Diagnosed failed capacitor, replaced defective component, and restored system to normal operation.

Responded to no cooling complaint on Lennox outdoor condensing unit. Performed thorough leak search on refrigerant system with no leaks detected. Verified system operation and confirmed unit functioning properly.

Responded to service call for seven-year-old Goodman air conditioning system experiencing intermittent circuit breaker tripping. Upon arrival, performed diagnostic testing on the condenser unit and electrical components. Attempted to replicate the tripping condition through multiple system cycles but was unable to reproduce the fault during service visit. Inspected electrical panel wiring and connections for signs of overheating, loose connections, or component failure. All visible wiring and terminals showed normal wear consistent with system age. To address potential starting current issues that could cause intermittent breaker trips, installed a hard start capacitor kit on the compressor. This component reduces inrush current during compressor startup, which is a common cause of nuisance tripping in aging systems. Verified proper electrical connections, secured all panel covers, and cycled system multiple times to confirm stable operation. System operated normally throughout testing

Responded to no cooling complaint on residential air conditioning system. Upon inspection, found unit operating with low refrigerant charge. Performed system evaluation including outdoor condenser unit and indoor evaporator coil. Documented equipment condition with photos showing outdoor condenser positioned against exterior wall and indoor coil assembly in attic space with visible dust accumulation on fins. Due to advanced age of system and refrigerant loss, recommended full system replacement as most cost-effective solution rather than repair. Customer's family contact was advised of findings and replacement recommendation.

Responded to gas leak at A.O. Smith ProMax tanked water heater. Upon inspection, identified active gas leak at old shut-off valve on 1/2" gas line running from main gas supply to water heater. Gas line had been previously disconnected from main line but remained leaking at the defective shut-off valve. Safely disconnected and removed the faulty gas valve, then plugged the line to eliminate the immediate hazard. Provided estimate for complete replacement of gas line from main supply to water heater, including installation of new shut-off valve to restore safe gas service to the unit.

Responded to a clogged drain service call and found the laundry drain backing up into the utility sink in the mechanical room. Upon inspection, identified heavy grease buildup in the cast iron drain line causing the blockage. Deployed cable machine and ran 39 feet into the drain line to clear the obstruction. Successfully opened the drain to restore partial flow; however, significant grease accumulation remains in the line. Advised that hydro jetting service will be required to fully remove all grease deposits and restore optimal drainage performance in the cast iron piping system.

Responded to cooling complaint on American Standard residential AC system. Found condenser coil heavily plugged with debris restricting airflow and system slightly low on refrigerant charge. Performed condenser coil cleaning to restore proper heat exchange and prepared estimate for refrigerant recharge and further repairs.

Responded to water leak issue at furnace where condensate was bypassing the pump and leaking from the side of the unit. Diagnosed backed up condensate drain line at the hose connection entering the crawl space. Cleared blockage from drain line to restore proper drainage flow. Advised that drain line may require replacement in the future due to condition and recurring blockage issues.

Responded to no cooling complaint on residential air conditioning system. Upon arrival, found indoor temperature at 87°F with unit cycling and producing abnormal noise. Diagnosed failed condenser fan motor preventing proper heat rejection. Given the age and overall condition of the 10+ year old system, recommended full system replacement rather than repair. Installed new air filter as requested and discussed maintenance options and basic thermostat replacement with homeowner.

Responded to service call for two toilet malfunctions in residential bathroom. Primary issue involved toilet continuously running after flush cycle completion. Secondary issue concerned inadequate water refill in bowl after flushing. Upon inspection, identified failed fill valve and deteriorated flapper as root causes. Tank interior exhibited significant water discoloration and mineral sediment buildup, indicating hard water conditions and component degradation. Fill valve assembly showed wear on float mechanism affecting proper shutoff function. Rubber flapper valve demonstrated loss of seal integrity, preventing complete closure and causing constant water flow into bowl. Performed complete toilet rebuild, replacing fill valve assembly and flapper valve with new components. Restored proper flush and refill operation to both fixtures. System tested and verified functional upon completion.

Responded to service call and reconnected toilet in master bathroom. Secured toilet to floor flange, reconnected water supply line, and tested for proper operation and leaks. Installation of toilet completed successfully with all connections verified and fixture functioning properly.

Responded to a water leak caused by a burst outdoor spigot that was leaking into the interior walls when in use. Accessed the affected area through an interior wall opening, disconnected and removed the failed outdoor faucet, and installed a new replacement unit. Restored water service to the home and verified proper operation with no leaks detected.