Your Trusted Home Services Team in Rochester, MN

Responded to service call for non-functioning water softener system. Upon inspection, determined the existing water softener unit was inoperable and required full replacement. Successfully removed the failed water softener and installed a new blue cylindrical water softener tank with electronic control head, brine tank, and associated plumbing connections in the utility room. Verified proper operation of the new system and ensured all connections to existing water heater and household plumbing were secure and functioning correctly.

Completed installation of Impression Series two-piece water softener system in utility closet. Mounted wall control unit with digital display above storage tank, connected all necessary plumbing lines, and verified proper system operation alongside existing water heater and HVAC equipment.

Responded to service call for continuously running AC fan. Upon arrival, diagnosed fan control issue and determined system required preventive maintenance. Performed complete PMA service including inspection of condenser unit, capacitor testing, and electrical connections verification. Replaced capacitor showing signs of wear, cleaned heavily soiled condenser coils and exterior cabinet, checked refrigerant lines and insulation integrity, and verified proper system cycling. Unit restored to normal operation with fan responding correctly to thermostat commands.

Relocated and temporarily capped 1/2" drain line from Navien boiler that previously terminated at floor drain in mechanical room to accommodate epoxy flooring installation. Modified PVC piping configuration by cutting and capping existing drain lines to clear floor space for contractor access. Scheduled return visit to reinstall 1/2" PEX line to floor drain once flooring work is completed.

Completed installation of A.O. Smith tanked water heater with proper copper piping connections, shut-off valves, and water sensor at base of unit. Provided estimates for both water heater and water softener replacement, with photographic documentation of completed installation showing all safety labels, connection points, and proper placement in utility room.

Completed scheduled preventive maintenance on Lennox air conditioning unit. Performed comprehensive tune-up including system inspection, cleaning, and operational testing with no issues found and unit operating within normal parameters.

Responded to water heater T&P valve leak caused by spring mechanism stuck in open position, resulting in continuous water discharge. Removed failed temperature and pressure relief valve and installed new replacement unit, restoring proper function and eliminating leak. Advised homeowner to add crystal salt to water softener system for optimal performance.

Replaced GFCI outlet and installed combination outlet/switch wall plate. Provided estimate for installation and wiring of customer-supplied recessed can lights at specified locations throughout the property.

Responded to service call for leaking water heater. Upon arrival, diagnosed tank failure with active water leak originating from the tank body of the existing unit. Documented conditions with photographs showing 50-gallon natural gas power vent water heater with compromised tank integrity. Provided estimate for replacement with new 50-gallon short power vent natural gas water heater.

Performed comprehensive tune-up on Carrier outdoor condensing unit. Completed full system inspection, verified proper operation of all components, and confirmed unit is functioning within manufacturer specifications with no deficiencies noted.

Responded to service call for master bathtub drain issue. Removed deteriorated lift and turn drain assembly that had dried out and was no longer functioning properly. Installed new lift and turn drain assembly with fresh gasket and plumber's putty to ensure proper seal. Tested system by running water through tub drain and verified complete functionality with no leaks detected.

Completed routine air conditioning tune-up on residential split-system outdoor condensing unit. Performed standard maintenance procedures including inspection of condenser coils, fan assembly, and refrigerant lines. Unit found to be in proper working condition with no deficiencies noted or repairs required.

Responded to service call for dryer vent disconnection issue. Upon arrival, found flexible aluminum ductwork repeatedly detaching from dryer unit due to improper securing method with incorrect tape application. Properly secured dryer vent connection using appropriate materials and techniques to ensure reliable attachment at appliance junction point, resolving the disconnection problem.

Completed callback service to address refrigeration system issues. Recovered existing refrigerant, replaced thermostatic expansion valve (TXV) and filter drier, then recharged system with fresh refrigerant. During service, identified liquid line service valve leaking and failing to properly seat in both top and bottom positions. Documented equipment condition with photos. Attempted to provide quote for service valve replacement but pricing was unavailable at time of service.

Responded to service call for second opinion on furnace diagnosis. Upon arrival, performed thorough inspection of heating system and confirmed presence of cracked heat exchanger, which poses potential safety hazard due to possible carbon monoxide leakage. Additionally identified clogged evaporator coil restricting airflow and reducing system efficiency. Documented findings with photographic evidence showing internal mechanical components, piping assembly, electrical connections, heat exchanger fins, and coil condition. Reviewed safety concerns with occupant regarding cracked heat exchanger and recommended immediate system replacement. Scheduled follow-up appointment with project manager to provide complete system replacement estimate and discuss available equipment options.

Responded to no cooling call on residential air conditioning system. Upon arrival, diagnosed failed blower motor as cause of no airflow. Replaced defective blower motor and module to restore proper system operation and cooling functionality.

Completed comprehensive air conditioning tune-up and maintenance service on outdoor condensing unit. Performed all standard maintenance procedures including inspection, cleaning, and system testing. Unit operating within normal parameters with no issues identified.

Responded to service call for air conditioning system not cooling efficiently. Upon inspection, diagnosed Lennox condenser unit as low on refrigerant charge. Advised customer that system requires either leak detection and repair or full system replacement to restore proper cooling operation.

Responded to no cooling complaint on residential air conditioning system. Found heavily clogged air filter restricting airflow, which was the cause of reduced cooling performance. Removed the severely contaminated filter and installed new replacement filter, restoring proper system airflow and cooling operation.

Responded to a clogged toilet with sewage backup into the bathroom. Upon arrival, diagnosed that the blockage was located beyond the toilet fixture in the main drain line. Assessed the situation and determined that specialized drain cleaning equipment would be required to clear the obstruction in the building's plumbing system, resulting in a referral for additional service.