Your Trusted Home Services Team in Rochester, MN

Responded to service call for malfunctioning outdoor condensing unit. Upon inspection, diagnosed failed condenser fan motor with loose shaft inside motor housing preventing proper operation. Replaced defective condenser fan motor under warranty coverage. Verified proper fan operation, airflow, and unit functionality upon completion. System restored to normal operating condition.

Responded to no cooling complaint and performed diagnostic evaluation of residential air conditioning system. Upon inspection, discovered unit was significantly low on refrigerant charge. Conducted pressure testing and system assessment to identify cause of refrigerant loss. Based on the extent of refrigerant depletion and age/condition of equipment, recommended system replacement as most cost-effective solution versus repair. Discussed findings and replacement options with customer.

Responded to service call for leaking water heater with water supply shut off at property. Assessed existing 40-gallon natural gas atmospheric vent water heater in mechanical room and confirmed active leak requiring replacement. Provided estimate for installation of new 40-gallon natural gas atmospheric vent water heater with proper venting and plumbing connections.

Responded to a water heater leak in the mechanical room. Upon arrival, identified the temperature and pressure relief valve as the source of continuous dripping onto the floor. Removed the faulty T&P valve and installed a new replacement unit. Tested the system to confirm proper operation with no further leaks or dripping detected. Water heater returned to normal function.

Responded to no heat call where furnace was not maintaining temperature and blower fan would not operate in auto mode. Upon inspection, diagnosed failed ECM inducer motor assembly. Due to the age of the unit being over 10 years old and the cost-effectiveness of repair versus replacement, recommended full system replacement to the customer rather than proceeding with motor replacement.

Completed geothermal warranty service callback to finalize electrical connections and system commissioning. Upon arrival, properly wired and connected the geothermal system components that were previously incomplete from initial installation. Securely mounted circulator pumps to wooden platform and insulated all pump bodies and associated piping with foam insulation per manufacturer specifications. Verified system pressure with gauge, confirmed all electrical connections, and tested circulation operation. System now fully operational and properly installed.

Responded to emergency plumbing call for broken lavatory waste line located within bathroom wall cavity beneath sink. Upon arrival after 9:00 AM, accessed the damaged pipe through wall opening prepared by property owner. Inspected the compromised drain line and confirmed complete failure of the lavatory waste pipe, which exhibited severe corrosion and structural deterioration. Removed the damaged section of waste line and replaced with new piping materials to restore proper drainage function. Completed all necessary connections to ensure code-compliant installation and verified system integrity through water flow testing.

Responded to no-cooling complaint with reported noise from AC fan and compressor followed by buzzing sound. Diagnosed failed condenser fan motor preventing proper system operation. Replaced defective fan motor and restored unit to normal cooling operation.

Responded to water leak call and arrived on site during scheduled window. Upon inspection, discovered burst outdoor hose bibb that caused significant water damage in basement area. Documented damage with photographs showing affected ceiling and wall surfaces. Restoration company is currently addressing water damage and will expose the hose bibb water line by opening the ceiling. Follow-up appointment will be scheduled once restoration work provides access to replace the failed outdoor hose bibb.

Responded to service call for two malfunctioning toilets. In the upstairs guest bathroom, diagnosed and resolved a high-pitched noise caused by a loose packing nut on the angle stop and a loose toilet supply line; tightened both components to restore proper function. In the master bathroom, investigated a toilet with intermittent water leaking from the tank into the bowl. Determined the issue was not related to the flapper or flush valve, indicating a more significant internal tank component failure. Provided estimate for complete toilet replacement as the most effective repair solution. Photographed affected fixtures for documentation purposes.

Completed comprehensive duct cleaning service to remove accumulated dust and debris from the HVAC system. Thoroughly cleaned all accessible ductwork and vents, removing buildup visible on interior duct surfaces and flexible duct connections. All vents were cleaned and system restored to proper operating condition.

Arrived on-site and conducted a comprehensive assessment of the existing State brand 40-gallon atmospheric vent natural gas water heater located in the basement utility area. Upon inspection, noted visible corrosion and rust accumulation at the top connections and fittings, indicating age-related deterioration. Documented the current installation configuration including copper supply piping, pressure relief valve assembly, and venting system. Prepared detailed estimate for replacement with a new 40-gallon atmospheric vent natural gas water heater, including all necessary materials, connections, and code-compliant installation requirements.

Responded to no heat call and diagnosed faulty pressure switch preventing furnace operation. Replaced defective Lennox 104549-20 two-stage pressure switch under warranty and restored system to normal heating operation.

Responded to service call regarding water softener system not functioning properly, with customer reporting clothes not getting clean. Upon arrival, tested water hardness and confirmed reading of 7 ppm. Inspected dual-tank water treatment system consisting of water softener and iron filter with Impression digital control units. Adjusted and recalibrated settings on both the softener and iron filter to restore proper operation. Performed manual regeneration cycle on softener unit to verify system functionality. Retested water hardness to confirm proper treatment levels. System restored to full operational status with all components functioning correctly.

Responded to no cooling complaint and diagnosed system with low R22 refrigerant charge due to leaks. Upon inspection, determined that repair was not economically viable given age of equipment and obsolete refrigerant type. Completed full air conditioning system replacement to restore cooling operation.

Inspected homeowner-installed electrical wiring and brought installation up to code compliance. Converted washer and bathroom outlets to dedicated circuits as required by NEC standards. Installed AFCI-protected outlets at designated locations to provide proper arc-fault protection for branch circuits.

Completed comprehensive plumbing inspection of residential property, arriving at rescheduled 6pm appointment time. Thoroughly examined utility room gas line assembly including yellow CSST flexible gas piping with brass fittings and red shut-off valve, as well as under-sink plumbing infrastructure featuring supply line connections, P-trap configuration, and fixture mounting. Documented all findings with photographic evidence for record-keeping purposes.

Responded to water softener malfunction with persistent high water level in brine tank. Initial troubleshooting included system flushing and salt replenishment, which did not resolve the issue. Diagnosed faulty component requiring replacement part, coordinated follow-up appointment for part installation and completed repair of water treatment system.

Arrived on-site to complete previously rescheduled gas valve replacement after initial part failure. Successfully removed and replaced defective gas valve on furnace unit, ensuring proper connections and secure installation. Performed operational testing to verify both high-fire and low-fire modes were functioning correctly, confirming system returned to normal operation.

Arrived on-site at 3pm to provide estimate for residential backup generator installation. Conducted comprehensive site assessment of existing electrical infrastructure, including inspection of main electrical service entrance, meter location, and 200-amp Square D load center panel. Evaluated current electrical panel capacity and available breaker positions to determine integration requirements for generator transfer switch. Documented existing utility service connection point and electrical conduit routing on exterior wall for future generator placement considerations. Assessed optimal generator positioning relative to existing meter box, service entrance, and clearance requirements from structure. Photographed electrical panel interior showing circuit breaker configuration and main disconnect to determine compatibility with automatic transfer switch installation. Reviewed panel circuit directory and existing electrical loads to calculate generator sizing requirements. Identified suita