Your Trusted Home Services Team in Rochester, MN

Responded to a water leak emergency involving a damaged 1/4" refrigerator supply line running from the mechanical room to an upstairs kitchen. Upon arrival, identified multiple pinhole leaks, cracks, and breaks in the plastic supply tubing routed through the ceiling joists. Immediately shut off the needle valve at the source in the mechanical room to stop active water flow and prevent further damage. Disconnected the compromised supply line from the valve to isolate the system. The faulty supply line will require complete replacement from the mechanical room shutoff valve to the refrigerator connection point. Documented existing plumbing infrastructure including copper water lines and HVAC ductwork in the exposed ceiling area for reference during future repair work.

Responded to service call for non-functional water softener system. Upon inspection, determined the existing water softener unit had failed and was beyond economical repair. Removed the old water softener equipment and installed a new replacement unit in the basement utility area. Connected the new system to existing copper supply lines and configured the control valve with appropriate settings. Tested the new water softener for proper operation, verified all plumbing connections for leaks, and confirmed adequate water flow and pressure throughout the system. Customer was provided with maintenance recommendations and operating instructions for the new equipment.

Responded to no cooling complaint on residential air conditioning system. Upon arrival, confirmed unit was running but failing to maintain desired temperature. Diagnosed system as low on refrigerant charge. Added refrigerant to restore proper operating levels and injected UV dye pack into system to facilitate future leak detection and repair.

Responded to callback for leaking toilet in residential bathroom. Water supply was shut off upon arrival as previously arranged with customer. Toilet was pulled from floor, wax ring replaced, and unit properly reset and secured to flange to resolve leak issue.

Responded to no cooling complaint on residential air conditioning system. Upon arrival, performed diagnostic evaluation and determined system was low on refrigerant charge. Unit unable to maintain desired temperature setpoint due to insufficient refrigerant levels. Scheduled follow-up appointment to perform comprehensive leak search and identify source of refrigerant loss before recharging system.

Responded to no cooling complaint on residential air conditioning system. Upon inspection, found system completely empty of refrigerant. Located and repaired refrigerant leak, then recharged system to manufacturer specifications. Verified proper operation and cooling performance before departure.

Responded to service call for malfunctioning toilet in downstairs hallway. Upon inspection, identified defective fill valve and flapper as primary issues causing improper operation and leaking. Removed and replaced both components with new parts. Conducted multiple flush tests to verify proper operation and confirm no further leaking or mechanical problems. System restored to full working condition.

Responded to no cooling complaint following previous service visit. Upon inspection, discovered capacitor wire had been left disconnected. Reconnected wire to restore proper system operation and verified cooling functionality.

Responded to no cooling call for dual-system residential installation with two Lennox condenser units. Upon arrival, diagnosed both systems as low on refrigerant charge. Successfully recharged the older unit and restored cooling operation. Identified active refrigerant leak on newer system requiring follow-up repair visit to locate leak source, perform necessary repairs, and recharge system to manufacturer specifications.

Replaced two ungrounded 2-prong outlets with GFCI outlets to provide ground fault protection and meet current electrical safety standards. Both GFCI outlets were successfully installed and tested for proper operation.

Responded to no cooling call on General Electric air conditioning system. Upon arrival, confirmed thermostat was calling for cooling but outdoor condensing unit was not operating. Performed diagnostic evaluation and determined system was critically low on refrigerant charge. Given the age of the unit (10+ years old), extent of refrigerant loss, and overall condition of the equipment, recommended full system replacement rather than repair. Customer approved replacement of aging AC unit.

Responded to no heating or cooling complaint on mini split system. Upon arrival, diagnosed system as low on refrigerant charge. Identified need for leak detection and repair to restore proper operation.

Responded to no cooling complaint on residential air conditioning system. Upon arrival, diagnosed unit as completely flat on refrigerant, indicating a leak in the system. Notified customer of findings and system status.

Responded to no cooling complaint on residential air conditioning system. Diagnosed system as low on refrigerant charge. Recharged system to manufacturer specifications and added UV dye pack to aid in future leak detection if necessary. System restored to normal operation.

Responded to emergency call for leaking refrigerator water supply line. Upon arrival, identified failed waterline connection requiring immediate replacement to prevent further water damage. Successfully installed customer-supplied waterline to refrigerator, restoring water supply to the appliance's ice maker and dispenser system.

Responded to no cooling complaint on Goodman model 113NA801B-G outdoor condensing unit manufactured in June 2020. Upon arrival, diagnosed failed dual run capacitor preventing compressor and condenser fan motor operation. Removed defective capacitor and installed new dual run capacitor with proper microfarad ratings per manufacturer specifications, restoring system to normal cooling operation.

Responded to no cooling call on residential air conditioning system over 10 years old. Upon arrival, confirmed indoor fan motor was operational but compressor was not running. Diagnosed faulty control board as root cause of system failure. Removed defective circuit board from control panel and installed replacement board, reconnected all wiring harnesses and terminals, and verified proper system operation with successful cooling cycle.

Responded to emergency leak call in basement where two separate leaks were identified. First leak located on main water shut off valve before the meter, and second leak found on water softener bypass line. Main water supply was shut down to prevent further water damage. Determined that the main shut off valve was not functioning correctly, preventing proper isolation of the system for repairs. Coordinated with municipal utility company to address the defective main shut off valve before meter. Documented conditions with photos showing basement utility area with plumbing infrastructure, water heater, and affected piping. Unable to complete bypass leak repair until utility company replaces malfunctioning main shut off valve. Follow-up visit scheduled to repair water softener bypass leak once main shut off valve is operational and system can be properly isolated.

Responded to no cooling complaint on residential air conditioning system. Upon arrival, performed diagnostic evaluation of outdoor condenser unit. System inspection revealed complete loss of refrigerant charge, indicating flat system with no measurable refrigerant pressure. Due to the extent of refrigerant loss and age-related wear visible on equipment, prepared replacement estimate for customer consideration.

Completed no-charge callback for loose kitchen faucet installed on chrome deck plate over dual-basin white porcelain sink. Accessed underside of sink and tightened plastic mounting nut that had loosened against the sink deck, securing the single-handle faucet assembly. Verified faucet stability and proper operation upon completion.