Your Trusted Home Services Team in Rochester, MN

Responded to no heat call on Lennox furnace system that was blowing cold air only. Upon inspection, found air filter in poor condition and diagnosed a failed gas valve preventing proper furnace operation. Replaced gas valve with OEM part and restored heating functionality to the system.

Responded to no heat call and diagnosed complete power loss to furnace system. Inspection revealed electrical supply issue preventing unit operation. Provided temporary space heaters to maintain comfort while coordinating expedited electrical service appointment to restore power to HVAC system.

Responded to water leak call under kitchen sink and diagnosed garbage disposal leaking from bottom of internal tank. Inspected unit and confirmed disposal was failed and leaking from base, requiring replacement. Customer elected to install new disposal unit themselves after receiving diagnostic assessment.

Responded to service call for non-functioning outlets in residential property. Upon inspection, identified GFCI outlet with reversed wiring causing circuit malfunction. Corrected wiring configuration on GFCI receptacle to proper polarity, restoring functionality to affected outlets throughout the circuit.

Responded to service call for four toilets requiring inspection. Diagnosed and identified faulty flush gasket on Kohler mainfloor hallway toilet causing operational issues, and determined slow drainage condition in upstairs hallway bathroom toilet due to suspected blockage. Provided repair assessment and pricing for both units, though customer declined service to attempt self-repair.

Responded to no heat call on residential furnace system over 10 years old. Upon inspection, diagnosed failed control board and collector box rendering the unit inoperable and beyond economical repair. Completed full system replacement to restore heating functionality to the home.

Responded to service call regarding water hammering noise from master bathroom toilet during flushing and previous incident of water shooting from bowl with gurgling sounds during windy conditions. Conducted thorough diagnostic testing by flushing toilet multiple times to attempt replication of reported hammering noise. Unable to duplicate water hammering issue during service visit. Verified toilet is functioning properly with normal flush cycle and no abnormal sounds present at time of inspection.

Responded to service call for non-operational air exchanger system. Upon inspection, found HRV unit not functioning and ventilation grilles heavily soiled with accumulated debris, dust, and organic material. Performed complete HRV maintenance including cleaning of intake and exhaust vents, replaced filters, and restored unit to proper working operation.

Returned to site per inspector's request to install GFCI protection for stove circuit. Successfully installed GFCI breaker in main electrical panel to provide required ground fault protection for kitchen appliance. Documented completed installation with photographs and submitted to inspector for approval.

Returned to property during scheduled 8-12 AM arrival window to remove and haul away 40-gallon residential water heater that had been replaced during previous evening's service call. Unit was successfully disconnected, removed from premises, and properly disposed of per standard protocols.

Responded to service call for leaking tanked water heater in basement utility room. Upon inspection, confirmed active leak originating from bottom of tank, indicating internal tank failure. Documented existing installation including copper supply lines, expansion tank, safety components, and proper venting configuration. Provided comprehensive estimate for complete water heater replacement with new unit, including removal and disposal of failed equipment, installation of new tanked water heater with code-compliant connections, and integration with existing plumbing infrastructure.

Responded to service call for water softener drainage issue in basement utility area. Found softener drain hose improperly positioned on floor with no proper discharge point or sump basin present. Redirected drain hose into existing trapped standpipe in immediate vicinity to provide proper drainage solution. Documented conditions with photos showing water softener system, water heater, floor drain pump, and plumbing configuration. Identified need for future estimate regarding complete bathroom rough-in and installation in basement area, as well as potential sump pump installation with possible customer-supplied equipment.

Responded to service call for toilet that was activating randomly and experiencing tank leakage. Upon inspection, identified incorrect gasket installed on fill valve assembly. Performed minor rebuild of toilet tank components, replacing faulty gasket with proper specification part to ensure correct seal and prevent phantom flushing. Tested system operation to verify repair eliminated random activation and resolved leak issue.

Responded to service call for non-operational sump pump system. Upon arrival and inspection, diagnosed primary pump failure to engage due to stuck float mechanism. Freed float assembly, restoring proper pump operation and automatic water level control functionality.

Responded to service call for leaking water heater in basement utility area. Drained and disconnected existing failed unit. Installed new Bradford White 40-gallon atmospheric vent water heater, model RG240T6N, with 40,000 BTU/hr natural gas input. Made all plumbing connections using existing copper supply lines and black gas piping. Connected natural draft venting system. Filled tank, purged air from lines, and lit pilot light. Tested gas valve operation and burner ignition. Verified proper venting and absence of leaks at all connections. Unit operating within manufacturer specifications upon completion.

Completed comprehensive duct cleaning and dryer vent cleaning service to remove accumulated dust, debris, and lint buildup throughout the ventilation system. Thoroughly cleaned all accessible ductwork and vents, including blower assembly components where significant particulate matter and fibrous debris had collected on the squirrel cage blower wheel and housing interior, restoring proper airflow and system efficiency.

Technician arrived within scheduled window and successfully installed new ignition control assembly on HVAC unit. Multiple replacement parts were required and installed to complete the repair, restoring system to proper operating condition.

Responded to service call for pilot light outage on residential tanked water heater. Upon arrival, performed comprehensive diagnostic inspection of gas control valve, thermocouple, pilot assembly, and venting system. Tested pilot flame ignition and monitored for stability issues. Verified proper gas pressure and thermocouple millivolt output. Inspected flue pipe and combustion air supply for obstructions or backdraft conditions. No mechanical defects or safety concerns identified during testing. Pilot remained lit throughout inspection period with no intermittent failures observed. System operational at time of service completion.

Responded to service call for attic-mounted Carrier air handler with compromised condensate drainage system. Upon inspection, discovered the secondary metal drain pan had rusted through with visible holes, and the primary drain hose was broken and non-functional. Removed the deteriorated metal drain pan and replaced it with a new plastic drain pan to prevent future corrosion issues and ensure proper condensate collection. Verified all drainage components were functioning correctly upon completion.

Responded to service call for water heater with pilot light failure. Upon arrival, found pilot light extinguished on A.O. Smith 50-gallon natural gas water heater (Model GCG 50 400). Successfully relit pilot light and verified proper ignition and operation without complications.