Your Trusted Home Services Team in Rochester, MN

Completed scheduled air conditioning preventive maintenance on Lennox XC16 condenser unit. Performed system diagnostics including temperature delta verification, inspected all components for proper operation, and performed coil cleaning to ensure optimal heat transfer and system efficiency.

Responded to boiler callback for unit not operating correctly. Inspected and serviced Honeywell Home control system including thermostat (model H2332), Equipment Interface Module (EIM), and associated control components with proper wiring connections verified.

Installed dedicated electrical outlet and wiring for newly installed walk-in tub. Ran electrical circuit to power tub pump and control systems, ensuring proper electrical connection and code-compliant installation for safe operation of bathing equipment.

Responded to a service call for reported furnace noise audible in the living room but not near the unit itself. Upon investigation, determined the sound was caused by a loose supply vent cover that was vibrating during system operation. Secured and tightened the vent cover, eliminating the noise issue.

Responded to no heat call on Bryant furnace where burners were igniting but blower motor would not operate. Diagnosed poor airflow caused by broken wire connection in wire nut and improper fan ramp-up speed setting at factory default. Stripped damaged wire, installed new wire nut to restore secure electrical connection, and adjusted initial blower startup speed 15% higher to optimize airflow and system performance.

Responded to service call for low water pressure in shower. Diagnosed issue as clogged shower head, removed and thoroughly cleaned shower head to restore proper water flow. Inspected accessible plumbing connections and water heater during visit as requested.

Responded to water heater leak complaint and performed diagnostic inspection. Upon arrival, identified active leak originating from the tank body of a 2008 water heater unit. Confirmed tank failure with water seepage through the vessel itself, indicating internal corrosion and compromised structural integrity. Documented equipment condition with photographs showing the existing installation, including circulation pump, plumbing connections, and expansion tank configuration. Provided estimate for complete water heater replacement as repair is not feasible due to tank failure.

Responded to no power issue with HVAC system. Upon arrival, diagnosed thermostat wiring deficiency—existing 4-wire configuration lacked common wire required for new thermostat operation. Pulled common wire to thermostat location and installed Ecobee add-a-wire module at air handler to provide necessary 5-wire connection. Installed customer-supplied thermostat, verified proper wiring connections at both thermostat and air handler terminal board, and confirmed system restored to full operation.

Responded to emergency call for pinhole leak at water heater supply line that was spraying water onto the pilot light and causing smoke. Upon inspection, identified failed soldered joint at 1/2" copper 90-degree fitting on the cold water inlet to the American brand water heater. Cut out the defective fitting and section of copper pipe, then installed new 1/2" copper 90-degree fitting with proper soldering techniques. Restored water supply to the home and verified all connections were secure with no leaks. Tested water heater operation to confirm proper function and that pilot light was no longer affected by moisture.

Responded to service call for six non-functioning kitchen outlets. Upon arrival, verified that circuit breakers were not tripped. Diagnosed issue as improperly wired GFCI receptacle that had been previously installed incorrectly with reversed line and load connections. Removed existing GFCI outlet, corrected wiring configuration to proper specifications, and reinstalled device. Tested GFCI functionality using test and reset buttons to confirm proper operation. Verified all six downstream kitchen outlets restored to full functionality. System operating correctly upon completion.

Conducted on-site assessment for Heat Recovery Ventilator (HRV) installation in attic space. Evaluated existing ductwork infrastructure, identified four dial-type controllers requiring integration, and determined requirement for 6-inch takeoff connection on return air system to facilitate proper fresh air distribution to building.

Completed electrical inspection of residential property with focus on safety compliance. Identified washer outlet lacking required GFCI protection per current electrical code requirements. Documented existing electrical conditions including standard duplex receptacle and furnace installation. Provided estimate for GFCI upgrade to bring laundry area into compliance with safety standards.

Removed one 40-gallon water heater from a dual water heater installation per sold bid specifications. Completed re-piping work, disconnected all water and gas connections, safely extracted the unit, and performed gas leak inspection on remaining system to ensure proper operation.

Completed scheduled electrical inspection of residential property. Inspected and documented GFCI outlet installation on interior wall and ceiling-mounted fan with integrated lighting fixture, verifying proper operation and safety compliance. All components found in satisfactory working condition with no deficiencies noted.

Arrived on-site to provide estimate for Tesla electric vehicle charger installation. Performed assessment of existing electrical panel to determine capacity and feasibility for EV charger circuit addition. Documented panel configuration with photographs showing available breaker spaces and current electrical distribution setup. Provided customer with detailed estimate for charger installation work.

# Service Report Responded to service call for water heater not maintaining hot water for adequate duration. Upon arrival, performed diagnostic inspection of tanked water heater unit in basement utility area. Evaluated heating elements, thermostat settings, and overall system performance. Observed moisture staining on concrete floor surrounding unit, indicating potential previous leakage or condensation issues. Inspected all water supply connections, gas line, electrical components, and circulator pump assembly mounted on top of unit. Completed initial diagnostic assessment and collected standard service call fee. Customer notified of findings and recommendations for addressing insufficient hot water supply issue.

# HVAC Service Report Performed preventive maintenance agreement (PMA) service on residential furnace system. Accessed unit in utility closet alongside water heater and ductwork. Replaced dirty furnace filter that was obstructed by drain line positioning. Completed full tune-up inspection per PMA protocol. Customer enrolled in maintenance membership program at completion of service.

# HVAC Maintenance Call Back Summary Responded to no-heat call following recent maintenance service. Upon inspection, diagnosed intermittent sticking of the gas valve on Goodman furnace unit preventing proper ignition and heat delivery. Advised customer that gas valve requires replacement or full system replacement to restore reliable heating operation. Documented equipment condition with photos for service records.

# Service Report: Tanked Water Heater Repair Responded to no hot water complaint and found water heater pilot light extinguished and unable to relight. Upon inspection, identified dirty flame sensor as root cause preventing proper ignition. Cleaned the flame sensor coupler, successfully restored pilot light operation, and verified water heater returned to normal heating function.

Diagnosed and repaired water leak originating from faulty humidifier valve at furnace. Completed necessary repair to stop active leak while furnace remains operational. Provided documentation for replacement valve option.