Kasson’s Most Trusted Home Service Experts

Responded to no cooling complaint at residential property. Upon arrival, performed diagnostic evaluation of outdoor condensing unit. Testing confirmed failed capacitor preventing compressor operation. Removed defective capacitor, installed replacement component, and verified proper system operation with normal cooling restored.

Responded to no cooling call on residential AC unit over 10 years old. System was completely non-operational with no power to unit and thermostat unable to communicate with equipment. Upon inspection, identified loose low voltage wiring connection at equipment. Secured low voltage connection and restored power to system, returning unit to normal operation with proper cooling function.

Responded to no cooling complaint on 25+ year old residential air conditioning system. Upon arrival, confirmed unit was blowing warm air with no cooling capability. Diagnostic testing revealed a failed 30-amp double-pole circuit breaker supplying power to the outdoor condenser unit. Breaker would not reset and showed signs of internal failure. Replaced defective breaker with new 30-amp double-pole circuit breaker, restored power to system, and verified proper operation of condenser unit with normal fan operation and compressor engagement.

Responded to no cooling complaint on residential air conditioning system. Upon arrival, diagnosed system as low on refrigerant charge. Added refrigerant and UV dye pack to system to restore cooling operation. System requires follow-up visit to perform leak search and identify source of refrigerant loss.

Responded to service call for air conditioning system overcooling beyond thermostat setpoint. Upon arrival, inspected system components and thermostat operation but was unable to replicate the reported issue of temperature dropping from 68°F setpoint to 62°F. Documented electrical control panel wiring and connections for reference. System operating within normal parameters at time of inspection; advised homeowner to monitor performance and contact for return visit if issue recurs.

Performed comprehensive AC tune-up maintenance on residential air conditioning system, including inspection of electrical components, capacitor, and control board. Successfully installed customer-supplied thermostat and verified proper system operation upon completion.

Responded to warranty callback for newly installed boiler with no hot water output. Upon arrival, diagnosed that the primary loop pump was not properly wired to the boiler control system, causing hot water circulation issues. Corrected all electrical connections by rewiring the primary loop pump to the boiler according to manufacturer specifications. Tested all heating loops to verify proper operation and confirmed hot water circulation throughout the system.

Responded to no cooling complaint on residential air conditioning system. Upon inspection, discovered one of the two low-voltage wires to the outdoor condensing unit had been left disconnected following a furnace installation in November. Reconnected the wire at the furnace, restoring proper communication between the thermostat and outdoor unit, and verified system operation.

Responded to no cooling complaint on residential air conditioning system. Diagnosed active refrigerant leak and performed leak repair to restore proper system operation and cooling capacity.

Responded to no cooling complaint on residential air conditioning unit. Upon diagnostic evaluation, system was found to be low on refrigerant charge. Added refrigerant and UV dye pack to system, performed leak detection procedures, successfully located refrigerant leak, and completed necessary repairs to restore system to proper operating condition.

Responded to a toilet tank filling issue with gurgling and puffing sounds during the flush cycle. Upon inspection, identified a defective fill valve and a restricted toilet supply line preventing proper tank refilling. Removed and replaced both the faulty fill valve assembly and toilet supply line with new components. Tested the toilet through multiple flush cycles to verify proper operation, with tank now filling quietly and completely without restriction.

Responded to service call for rust-colored water throughout entire residence supplied by well water system. Conducted on-site inspection of existing water treatment equipment and plumbing infrastructure, documenting current configuration including water softener unit, pressure tank, and filtration system. Assessed water quality issues and determined high iron content in well water with no existing iron filtration system installed. Photographed mechanical room setup showing current plumbing arrangement, copper piping, existing blue filter cartridge, water heater, and treatment equipment. Prepared and provided detailed estimate for installation of new iron filter system to address elevated iron levels and eliminate rust discoloration in household water supply.

Responded to service call for non-operational sump pump system. Upon arrival and diagnostic inspection, determined that the float switch had failed, preventing the pump from activating. Replaced the faulty float mechanism and restored the sump pump to full working order, verifying proper cycling and water discharge functionality.

Responded to service call for Bradford White 40-gallon natural gas water heater that would not stay lit. Upon inspection, found burner assembly heavily corroded and contaminated with debris. Removed and thoroughly cleaned burner assembly, then installed new thermocouple. Reassembled unit and attempted to relight pilot, but flame extinguished immediately upon releasing igniter button, indicating failure beyond thermocouple replacement. Due to extent of corrosion and component failure, provided estimate for complete water heater replacement.

Responded to service call for low water pressure affecting entire home. Upon inspection, identified whole house water filter as source of issue. Filter was severely clogged with sediment and debris, having not been serviced in over a year. Removed old filter cartridge and installed new replacement filter. Tested system after installation and confirmed full water pressure restoration throughout the residence.

Responded to gas leak call at residential property. Gas utility company had previously identified leaks at water heater and furnace connections. Repaired gas leaks on 1/2" gas supply lines serving both the water heater and furnace using appropriate fittings and connections. Removed and capped abandoned gas line that previously served a range/oven, as the appliance has been converted to electric. All repairs were completed to code specifications and tested for proper gas pressure and leak-free operation.

Responded to service call for furnace experiencing rapid short cycling. Upon arrival, inspected 18-year-old heating system and performed diagnostic testing to identify intermittent operational issues. Determined root cause to be contaminated flame sensor preventing proper flame detection and causing safety lockouts. Removed and thoroughly cleaned flame sensor rod to restore proper conductivity. Tested system operation through multiple heating cycles to verify proper ignition sequence, flame sensing, and burner operation. Used digital multimeter to confirm electrical readings within manufacturer specifications. System now operating normally with stable flame detection and proper cycling behavior.

Responded to service call for furnace cleaning following construction activity. Upon arrival, performed comprehensive inspection and cleaning of gas furnace system. Removed access panels and assessed interior components for construction debris. Found light to moderate accumulation of sheetrock dust throughout unit. Thoroughly cleaned blower assembly, motor, heat exchanger, gas valve assembly, and inducer motor. Cleaned all interior surfaces and removed dust from electrical connections and wiring. Verified proper operation of all mechanical components. Reinstalled access panels and confirmed system functionality upon completion.

Completed comprehensive residential plumbing inspection including verification of water heater gas and water shut-off valves, water softener shut-off and bypass valve operation, and testing of all drains and faucets throughout the home. Water hardness test confirmed optimal softener performance at 3 ppm hardness level. All plumbing systems, fixtures, water heater, and water softener found to be operating properly with no deficiencies noted.

Responded to service call for gas-fired tanked water heater that would not remain lit and was continuously refiring. Upon inspection, discovered severely corroded inlet and outlet connections with active leaking at both connection points. Corrosion extended to internal water heater adaptors, rendering the unit unrepairable. Additionally, the gas control valve displayed a diagnostic fault code indicating pressure switch malfunction—either stuck open or closed position. Attempted to reset the pressure switch, but unit continued to experience ignition failure and would not maintain flame. Visual inspection revealed significant rust staining and mineral deposits throughout the tank exterior, with pronounced copper oxidation (green-blue corrosion) at pipe connections indicating long-term water intrusion. The 6-year-old Bradford White power vent unit was determined to be a total loss due to multiple system failures including compromised water connections, internal leak damage, and gas contro