Kasson’s Most Trusted Home Service Experts

Responded to service call for kitchen circuit breaker repeatedly tripping when oven was activated. Upon arrival, conducted diagnostic testing of the electrical circuit and appliance connection. Investigation determined the stove itself was faulty and causing the breaker to trip as a safety measure. Inspected electrical panel, verified proper breaker operation and circuit integrity. Provided customer with estimates for future electrical work needed to resolve the appliance issue.

Completed scheduled furnace tune-up on Lennox heating unit. Performed comprehensive system diagnostics using digital meter to verify operational parameters including temperature differentials and combustion readings, confirmed all measurements within normal operating range. System tuned and tested with no issues found.

Responded to service call regarding white staining substance appearing on exterior siding adjacent to air conditioning unit. Conducted thorough inspection of AC system, refrigerant lines, and surrounding area to identify potential source of discharge. After comprehensive examination of HVAC equipment, rooftop installation, condensate drainage system, and building exterior, determined that the staining is not originating from the air conditioning unit or any related HVAC components. Suspect the substance is coming from behind the siding itself rather than from AC operation. Documented findings with photographs for record. No HVAC-related issues identified or repairs required at this time.

Responded to service call for boiler experiencing combustion issues and loud banging sounds during ignition. Diagnosed clogged orifice causing gas buildup and delayed ignition, resulting in the banging noise. Cleaned clogged orifice, performed complete system maintenance including combustion analysis testing, and verified proper operation. Unit is now functioning correctly and prepared for winter heating season.

Responded to a bathroom fan replacement where the homeowner encountered multiple wires junctioned in the old fan box during attempted self-installation. Installed a new junction box in the attic to properly separate and terminate the bathroom fan and light circuits, then ran a single wire from the junction box to the new bath fan location. Completed installation of the customer-supplied bathroom fan per code requirements.

Responded to service call for backed-up kitchen sink with non-functional garbage disposal. Upon inspection, identified severe grease accumulation and blockage in kitchen drain line beyond scope of standard service capabilities. Referred customer to specialized drain cleaning service (Rochester Drain Rite) for heavy-duty drain clearing equipment and expertise required for this type of obstruction. No work performed on-site due to severity of blockage requiring professional drain cleaning specialists.

Responded to no-heat service call with error codes E250 (heating mode) and C2 (cooling mode). Upon inspection, diagnosed failed ECM blower motor and leaking inducer motor. Successfully replaced both motors and restored system to proper operation.

Responded to water leak under bathroom sink caused by cracked plastic component in the pop-up drain assembly. Removed existing lavatory faucet from basement bathroom and installed customer-provided chrome single-handle faucet with lever operation. Completed all supply line connections, installed pop-up drain assembly, and tested system under full water pressure. Verified proper operation of faucet handle, spout flow, and drain stopper mechanism with no leaks detected at supply connections or drain assembly.

Responded to a water leak on a half-inch copper supply line located near a recently installed water softener system. Upon inspection, identified a small leak at a joint connection point on the line servicing the water treatment equipment. Successfully repaired the leak using appropriate plumbing techniques and materials, restoring proper water flow without further seepage. System tested and verified operational with no additional leaks detected.

Responded to emergency call for shower valve that would not shut off, requiring water shutoff to entire home. Diagnosed malfunctioning Moen Posi-Temp cartridge that had seized inside the shower valve assembly. Removed the frozen cartridge and installed new replacement cartridge. Restored water service to the home and verified proper operation of the shower valve and all fixtures.

Responded to service call for main line ball valve replacement. Upon arrival, provided estimate for 3/4" main line ball valve replacement and documented existing water meter assembly and copper piping configuration. Customer advised they would arrange for water shut-off at the curb to facilitate the repair work.

Responded to no heat call on furnace system. Upon inspection, identified dirty flame rod and corroded burners preventing ignition. Cleaned flame rod to restore proper flame sensing capability and cleaned corroded burners to ensure proper combustion. Tested system operation and confirmed unit firing properly with normal heat output. System restored to full operational status.

Responded to service call for non-functioning water softener. Upon inspection, diagnosed that the water softener was not regenerating properly and tested water hardness at 22 ppm, indicating the unit had failed to condition the water supply. Provided estimate for replacement water softener installation, as existing unit was beyond repair.

Responded to emergency service call for 50-gallon Reliance electric water heater experiencing sparking during operation. Upon inspection, found unit exhibited extensive corrosion with rust streaking throughout tank exterior and severely damaged electrical wiring connections at the heating elements. Due to compromised electrical components and advanced tank deterioration posing both safety and operational hazards, determined unit beyond repair and provided replacement estimate for new 50-gallon electric water heater installation.

Completed electrical panel work by installing the final GFCI circuit breaker in the panel and finishing the wiring connections. Tested the range circuit to verify proper operation and confirmed all breaker installations met code requirements. The GFCI breaker was properly labeled and is now protecting the designated circuit as intended.

Completed comprehensive one-time furnace tune-up at residential property. Performed standard maintenance procedures including system diagnostics with digital measurement instrumentation, verified operational parameters, and inspected air handler unit and associated components. All systems tested within normal operating ranges with no deficiencies identified requiring correction.

Installed three dedicated circuits for kitchen and laundry appliances: a 50-amp circuit with approximately 50 feet of wire run for electric stove, a 20-amp circuit with 50-foot run for dishwasher, and a 20-amp circuit with 50-foot run for combination washer/dryer unit. Ran metallic flexible conduit and wiring through utility room, securing all conductors to wall and ceiling structures per code requirements. Installed appropriate receptacles and terminations for each appliance circuit, ensuring proper grounding and overcurrent protection at the electrical panel.

Completed warranty service call for blower motor replacement on Lennox furnace system. Removed failed blower motor, installed new replacement unit, and verified proper operation of HVAC system upon completion.

Responded to service call for dusk-to-dawn flood lights activating during cloudy daytime conditions. Diagnosed photocell sensor sensitivity set too high, causing premature activation in overcast weather. Adjusted sensor sensitivity to appropriate level to ensure lights operate only during actual darkness conditions.

Responded to service call for toilets not filling properly with water following previous repair. Upon inspection, identified defective fill valve as the source of the issue and a small leak. Replaced faulty fill valve under warranty to restore proper water flow and tank filling function.